Bonnie help needed re. LCV upgrade form

I have a b2b reservation on Pursuit in October 2018 in a CC suite. The booking was made in January 2018 and I submitted an upgrade form on the same day ticking the box for the b2b sailing and providing the requested information for the second cruise. I contacted LCV and they informed me that they had no record for the second cruise. I have the receipt for the form submission.

Is it possible for a manager at LCV to look into this for me, the reply to my email was not signed by Sandra but by one of the team.

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Did you email Sandra, our new LCV Ambassador?

LCV Ambassador Sandra will be your main LCV point of contact for loyalty-related inquiries. Her email is: LCVAmbassador@LeClubVoyage.com.

For general membership questions, please continue to email the Le Club Voyage Desk at: LeClubVoyage@Azamara.com.

Did you email Sandra, our new LCV Ambassador?

 

LCV Ambassador Sandra will be your main LCV point of contact for loyalty-related inquiries. Her email is: LCVAmbassador@LeClubVoyage.com.

For general membership questions, please continue to email the Le Club Voyage Desk at: LeClubVoyage@Azamara.com.

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