scapaflow Posted August 1, 2018 #1 Share Posted August 1, 2018 We have booked a back to back cruise March/April 2019. How long is it before we are able to reserve a cabin. We have selected an outside cabin deck 9/10 and I have called twice already but got same answer both times. It doesnt look like cabin reservations have been released. Initially they told us there is only 1 cabin available and that was an Accessible Room then no cabins avail yet to book. We reserved a cabin last year for this years cruise but thought we done it 10 month before cruise. Any idea guys Link to comment Share on other sites More sharing options...
Pensioncruiser Posted August 1, 2018 #2 Share Posted August 1, 2018 They are bookable as soon as you book your cruise, we reserved our cabin for Sep 2019 as soon as that cruise was released, probably 2-3 months ago. Sent from my VF-895N using Forums mobile app Link to comment Share on other sites More sharing options...
scapaflow Posted August 1, 2018 Author #3 Share Posted August 1, 2018 They are bookable as soon as you book your cruise, we reserved our cabin for Sep 2019 as soon as that cruise was released, probably 2-3 months ago. Sent from my VF-895N using Forums mobile app Thought so as last year was quick and easy. I have contacted Marella again this evening, prob get a response tomorrow Link to comment Share on other sites More sharing options...
Rare Brummijam Posted August 1, 2018 #4 Share Posted August 1, 2018 We booked our cruise online and immediately telephoned marella customer service to reserve our cabin choice and aircraft seats. In the past we have found that TUI can be a little bit slow to answer email requests Link to comment Share on other sites More sharing options...
SausPud Posted August 2, 2018 #5 Share Posted August 2, 2018 Booked my August 2019 b2b cruise in April 2018 and got the same cabin reserved on the same day as booking. Also, it only costs 1 £48 cabin reserve, even though it's 2 cruises. You get charged twice then refunded the extra £48. Link to comment Share on other sites More sharing options...
Hall44 Posted August 2, 2018 #6 Share Posted August 2, 2018 I phoned TUI before booking to check which cabins were available for next May, also for 2 back to back. I then booked and rang back next day to reserve my cabin. The one I wanted had gone but I got next door. And yes, it was £48 for the 2 cruises. Link to comment Share on other sites More sharing options...
kentmick Posted August 3, 2018 #7 Share Posted August 3, 2018 Hi, Scapaflow. We had the same thing a few weeks ago, we booked a cruise for September 2019 and tried to reserve a cabin but was told they couldn't do it as they had not been released yet ?? I phoned back a couple of days later and booked a cabin. I asked why I was told that I couldn't book a cabin a few days before and the operator didn't have a clue. Looks like the usual TUI/Marela wonderful communications !! Link to comment Share on other sites More sharing options...
Vitalsign Posted August 3, 2018 #8 Share Posted August 3, 2018 Maybe it was a trainee operator in South Africa who didn't know how to do it Link to comment Share on other sites More sharing options...
scapaflow Posted August 3, 2018 Author #9 Share Posted August 3, 2018 Hi, Scapaflow.We had the same thing a few weeks ago, we booked a cruise for September 2019 and tried to reserve a cabin but was told they couldn't do it as they had not been released yet ?? I phoned back a couple of days later and booked a cabin. I asked why I was told that I couldn't book a cabin a few days before and the operator didn't have a clue. Looks like the usual TUI/Marela wonderful communications !! Thanks still no response from Marella / Tui , will be calling them on Monday Link to comment Share on other sites More sharing options...
jgbtait Posted August 15, 2018 #10 Share Posted August 15, 2018 I took me umpteen attempts on their website, four phone calls, three visits to their chat line, an email and finally a visit to local Thomson travel agent to sort out a cabin upgrade So just keep trying:D Link to comment Share on other sites More sharing options...
Vitalsign Posted August 15, 2018 #11 Share Posted August 15, 2018 I booked our cruise for next April in May this year and only completed the booking when I knew what cabins were available using the phone number on the website after choosing cabin type I've never had a problem I've also booked in April for end of June next year and had no problem Seems very odd Thomson Spirit Oct 2005 Repo Palma to Sharm el Sheikh Thomson Celebration Jan 2007 Red Sea Magic Ocean VillageFeb 2008 Western Caribbean & Central America Ocean VillageAug 2008 Eastern Med Ocean Village 2 Feb 2009 Eastern Caribbean Ocean VillageMar 2010 Eastern Caribbean Thomson Dream Feb 2011 Eastern Caribbean & Cuba Thomson Celebration Aug 2011 Eastern Med Thomson Celebration Apr 2012 Red Sea Magic Thomson CelebrationApr/May 2012 Repo Sharm el Sheikh to Marmaris Thomson Dream Feb 2013 EasternCaribbean Thomson MajestyNov/Dec 2014 Colourful Coasts Canaries Thomson Dream Jan/Feb 2015 Western Caribbean Panama & Cuba Thomson Dream Apr 2015 Transatlantic Sunset Thomson MajestyJune 2015 Hellenic Classics Thomson Celebration Sept 2015 Adriatic Affair Thomson DreamJan 2016 Mayan Treasures/Cuban Revolution Thomson DreamApril 2016 Atlantic Adventure Thomson DreamJune 2016 Iconic Islands/Adriatic Explorer Thomson CelebrationJan 2017 Cities of Gold Thomson DreamApril2017 Atlantic Daydream Thomson SpiritJune 2017 Classical Greece Thomson Majesty Sept2017 Med Medley/Treasures of Med MarellaCelebrationJan 2018 Caribbean Gems/Coral Islands Marella Discovery 2 April 2018 Cuban Fusion MarellaDiscovery 2 April 2018 Atlantic Discoveries Marella Dream May 2018 Spanish Delights Marella Discovery 2June 2018 Aegean Meze MarellaDreamSept 2018 Mediterranean Medley Marella Celebration April 2019 Caribbean Dreams Marella Celebration April/May 2019 Atlantic Quest Marella Discovery 2June 2019 Adriatic Explorer Link to comment Share on other sites More sharing options...
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