taymiss2 Posted October 22, 2009 #1 Share Posted October 22, 2009 I just called NCL to cancel an excursion we had booked but changed our mind about doing. When the person on the phone asked if I had something else in mind, I said no we are just going to rent a car and do something on our own. She then proceeded to do her job by trying to increase revenue for NCL, so I do not really hold it against her: how she responded though was funny! " you know you will have a very short time in Kona. It is a tender port and shore excursion people will get off the ship first so you could be delayed for more than an hour. Also the car rental agencies are a long way from port. That will take you up to an hour each way just to get your car. Plus you will have to rent a cab to get there" hee I didn't say anything about the "waiting an hour to get off the ship thing" even though I knew it wasn't true from all the trip report's I have read. All I did say was "Budget, Thrify and Enterprise are basically right across the street and we all ready have a car rented from them. We will be fine". hee She really couldn't get off the phone fast enough after that. Too funny. I feel sorry for the people who don't know about cruise critic. They will be hightailing it to the airport to get their car. lol. Link to comment Share on other sites More sharing options...
flashdog_1 Posted October 23, 2009 #2 Share Posted October 23, 2009 Like you said, she's just doing her job! ha I usually ask the agent if she herself has been on any of the excursions. The one I spoke to actually HAD! Link to comment Share on other sites More sharing options...
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