Jen_G Posted January 8, 2005 #1 Share Posted January 8, 2005 Just called Southwest Airlines to tell them that my fare for a family of 4 had dropped in price. They refunded $156 to my credit card with no hassles at all. I'm impressed! Link to comment Share on other sites More sharing options...
Coolmama_1 Posted January 8, 2005 #2 Share Posted January 8, 2005 SWA has a great service staff. When my parents had to make an unexpected change to their last flight, the staff at SWA was very helpful and made an effort to make it as least expensive as possible. (it ended up costing them 6.00!) Link to comment Share on other sites More sharing options...
cruisintwinsmom Posted January 13, 2005 #3 Share Posted January 13, 2005 You are lucky that they gave you a refund. Usually they give a travel voucher. Link to comment Share on other sites More sharing options...
springtxbill Posted January 26, 2005 #4 Share Posted January 26, 2005 If it is a refundable fare they will give you the money back. If it is not, they will carry the unused portion of the charge for future flights for a year from the original purchase date. Link to comment Share on other sites More sharing options...
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