clarkspond75 Posted January 31, 2010 #1 Share Posted January 31, 2010 Does anyone know if the pools and spas on solstice are open 24 hours a day?:confused: Link to comment Share on other sites More sharing options...
GITC Posted February 5, 2010 #2 Share Posted February 5, 2010 Does anyone know if the pools and spas on solstice are open 24 hours a day?:confused: Yes, I do know....:D Seriously though, they are not and this was an issue for us on our Solstice cruise on January 17. The pools and spas started off by closing at 8 PM IIRC. This was quite contrary to our expectations as on previous cruises (on other lines) we had frequently gone for a 'later in the evening' whirlpool. We expressed these concerns through a comment card early in the week and to Celebrity's credit they responded to our concerns by extending the closing times by an hour or two depending on whether it was the main pool versus solarium or the whirlpools. They referenced 'corporate' policy and indicated to us that this might be further reviewed once we indicated that due to our late dining option the 'solution' was of no benefit to us. This was quite likely the first time that any cruise line had ever even bothered to respond to a concern that we had expressed and I certainly commend them for at least appearing to care and catering a little more to the early dining crowd. BTW, we had also suggested to them, based on their feedback about "maintenance", that they could rotate the closing of the whirlpools so as to always keep a few open. Whirlpool maintenance isn't THAT extensive so as to have them all closed at once. Link to comment Share on other sites More sharing options...
clarkspond75 Posted February 5, 2010 Author #3 Share Posted February 5, 2010 Thanks for the info, i've heard the Oasis of the Seas is open 24 hours. Link to comment Share on other sites More sharing options...
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