arf2005 Posted March 24, 2010 #1 Share Posted March 24, 2010 They are outsourced and are not serviced directly by SW. The phones are answered and the cruises booked by individuals who are booking cruises for agencies from all over (travelocity, orbitz, etc.) and when you need help it is non-exsistent. They aren't even sure who they are answering the phone for when they pick up! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.