iant Posted May 1, 2010 #1 Share Posted May 1, 2010 Were any of you on this cruise which delayed sailing for 1 and half days due to volcanic dust. Are thomsons giving any recompence for this? Link to comment Share on other sites More sharing options...
Huddersfieldtourist Posted May 1, 2010 #2 Share Posted May 1, 2010 Were any of you on this cruise which delayed sailing for 1 and half days due to volcanic dust. Are thomsons giving any recompence for this? When did they fly home ? Link to comment Share on other sites More sharing options...
Huddersfieldtourist Posted May 1, 2010 #3 Share Posted May 1, 2010 Were any of you on this cruise which delayed sailing for 1 and half days due to volcanic dust. Are thomsons giving any recompence for this? They would not be obliged to give any if you read the Terms and Conditions but they may have done Link to comment Share on other sites More sharing options...
Julessmiles Posted May 1, 2010 #4 Share Posted May 1, 2010 Were any of you on this cruise which delayed sailing for 1 and half days due to volcanic dust. Are thomsons giving any recompence for this? My parents were on this cruise but there was no reason to compensate them - they enjoyed the cruise; the only thing they missed was 1/2 a day in Aquaba - they still got a full day there on the Saturday as planned. (The sailing was only delayed by 24 hours) They got the same food, drink, entertainment etc as they would have done - the only difference was that they stayed in Sharm for an extra day! They actually said that they felt the Celebration was even better this year than when we all last travelled a year ago! Link to comment Share on other sites More sharing options...
Julessmiles Posted May 1, 2010 #5 Share Posted May 1, 2010 PS There were also a lot of other passengers on there from the previous week who actually did the whole cruise again as they couldn't get home! Link to comment Share on other sites More sharing options...
iant Posted May 3, 2010 Author #6 Share Posted May 3, 2010 we were late home by 4 days thomson were very good all the way. Link to comment Share on other sites More sharing options...
Julessmiles Posted May 3, 2010 #7 Share Posted May 3, 2010 we were late home by 4 days thomson were very good all the way. Were you on the cruise the week before then Iant? If so, assume you were from the ones who left in the morning in preparation for earlier flights out? Link to comment Share on other sites More sharing options...
BINGONED Posted May 3, 2010 #8 Share Posted May 3, 2010 we were late home by 4 days thomson were very good all the way. so you are due me 4days sailing:mad:, as our flight was cancelled fae glasgow on the 15th april, now on the dream 25th may. Link to comment Share on other sites More sharing options...
iant Posted May 5, 2010 Author #9 Share Posted May 5, 2010 We were in Sharm for 1 week starting 8th April then on the ship for 1 week starting 15th April we disembarked on the 22nd and transferred to hotels to allow people from the previous week to fly first. Link to comment Share on other sites More sharing options...
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