sheldrake Posted June 12, 2010 #1 Share Posted June 12, 2010 We are sailing on the Emerald Princess in August. We are first time cruisers and I have noticed a lot of comments about uncomfortable mattresses. I have athritis in my spine and must have a comfortable bed,can we order those egg crate toppers online,or is there a phone contact I can ask about this. Any advice welcome :) Link to comment Share on other sites More sharing options...
DonnaK Posted June 12, 2010 #2 Share Posted June 12, 2010 You must FAX the request to them. Here's the form I used. Fax Transmittal Form To: Princess Cruises ATTN: Special Services Department Number of Pages: 1 Fax: 661-284-4885 Name: Booking Numbers: Ship: Sail Date: Cabin Number: Phone Number: Email Address: Request: Please arrange for the cabin steward to place an egg crate mattress topper and a top sheet in the above stateroom. Please arrange the beds in the queen format. Link to comment Share on other sites More sharing options...
Bonnie J. Posted June 13, 2010 #3 Share Posted June 13, 2010 You can also ask your room steward for what you need - even for a new mattress. But ask in advance to be safe. We have been on MANY, MANY cruises and have never had a bad mattress and we like them hard. Link to comment Share on other sites More sharing options...
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