dizkid Posted February 11, 2005 #1 Share Posted February 11, 2005 I've tried twice to email them for reservations. No replies. Has anyone else had problems? Paul :confused: Link to comment Share on other sites More sharing options...
GOBOLTS Posted February 11, 2005 #2 Share Posted February 11, 2005 I Just received an e-mail today from Sharon (nativeway) it took about 3 days for her to respond! Link to comment Share on other sites More sharing options...
Kballer Posted February 11, 2005 #3 Share Posted February 11, 2005 I e-mailed them Monday and am still waiting for a response. Link to comment Share on other sites More sharing options...
Perky1 Posted February 11, 2005 #4 Share Posted February 11, 2005 I emailed over a week ago and have yet to hear!!! Link to comment Share on other sites More sharing options...
lauren0309 Posted February 11, 2005 #5 Share Posted February 11, 2005 It does take a few days. She will respond. We are booked with Nativeway for next week. Link to comment Share on other sites More sharing options...
grenouille Posted February 11, 2005 #6 Share Posted February 11, 2005 Are you sure you sent it to the correct address? it's nativway, without an "e"... nativway@candw.ky it does sometimes take a few days for sharon to respond- i'm not sure how reliable their internet is after the hurricane damage. hope you hear from her soon! Link to comment Share on other sites More sharing options...
zydecocruiser Posted February 11, 2005 #7 Share Posted February 11, 2005 I've never had problems getting through, but lots of other people seem to. Sometimes they do have email problems and I always have to ask the people expecting email if they have spam filters running that may be filtering or possibly deleting any return mail from native way. Sharon replies from the same address: nativway@candw.ky (no E, but if you put an E in native, it usually bounces very quickly). If no reply after a few days, I would sugesst trying again or... You can also call, 1-345-946-8656 Link to comment Share on other sites More sharing options...
AlaskaGirls Posted February 12, 2005 #8 Share Posted February 12, 2005 I emailed reservations on Thursday evening/Friday morning and got a confirmation back this morning (Saturday). The email address listed in previous posts is correct and is where I received the confirmation back from. Hopefully, you had a response today, too. Jill Link to comment Share on other sites More sharing options...
Perky1 Posted February 12, 2005 #9 Share Posted February 12, 2005 I used the link thru their website Link to comment Share on other sites More sharing options...
Rare LAFFNVEGAS Posted February 12, 2005 #10 Share Posted February 12, 2005 Before the hurricane I was getting really fast replies since I have gone weeks waiting to hear back. I had originally book an after Stingray Swim then decided we better have the morning session. I emailed her 3 times, finally heard back from her and got the reservation changed. I really think they just have lot of problems with internet since the hurricane. I am looking forward to getting to swim with the stingrays, my luck will be we won't be able to tendor.:( Link to comment Share on other sites More sharing options...
Mongato1 Posted February 12, 2005 #11 Share Posted February 12, 2005 I emailed this morning and had a confirmation in a few hours! Link to comment Share on other sites More sharing options...
dizkid Posted February 13, 2005 Author #12 Share Posted February 13, 2005 Here it is Saturday, still no replies after two tries. Hmmmm. Could someone who has gotten through please send her a email with my email address? Maybe then I can reserve our trip (we leave two weeks from today!!!) Paul pauljay40@yahoo.com Link to comment Share on other sites More sharing options...
zydecocruiser Posted February 13, 2005 #13 Share Posted February 13, 2005 Here it is Saturday, still no replies after two tries. Hmmmm. Could someone who has gotten through please send her a email with my email address? Maybe then I can reserve our trip (we leave two weeks from today!!!) Paul pauljay40@yahoo.com Done. Not sure I would expect a reply before Monday, but you never know. If no answer by Tuesday, I would call. It shouldn't cost over 30 cents/minute, but verify with you long distance company first. Also see here from a past post I did: http://boards.cruisecritic.com/showthread.php?t=130420 Link to comment Share on other sites More sharing options...
zydecocruiser Posted February 13, 2005 #14 Share Posted February 13, 2005 Done. Not sure I would expect a reply before Monday, but you never know. If no answer by Tuesday, I would call. It shouldn't cost over 30 cents/minute, but verify with you long distance company first. Also see here from a past post I did: http://boards.cruisecritic.com/showthread.php?t=130420 Paul, Sharon fooled me and replied today - you should have in your mailbox. Link to comment Share on other sites More sharing options...
dizkid Posted February 14, 2005 Author #15 Share Posted February 14, 2005 Our thanks to all who helped make this happen. This is a great board. Paul & Brigitte Link to comment Share on other sites More sharing options...
Perky1 Posted February 14, 2005 #16 Share Posted February 14, 2005 I have a couple of questions.. Does she pick you up at the pier? and Do you have to pay a deposit? Link to comment Share on other sites More sharing options...
zydecocruiser Posted February 14, 2005 #17 Share Posted February 14, 2005 I have a couple of questions.. Does she pick you up at the pier? and Do you have to pay a deposit? You meet a rep at the dock. No deposit, but often a credit card number is requested. Link to comment Share on other sites More sharing options...
christiansmom42198 Posted February 20, 2005 #18 Share Posted February 20, 2005 I have e-mailed them 4 times with no reply. We are a party of 10 looking to potentially book the Rays, Reef and Rum tour. Any suggestions? Does anyone have an alternate e-mail address? Thanks!! Lisa Link to comment Share on other sites More sharing options...
CaptainDaddy Posted February 21, 2005 #19 Share Posted February 21, 2005 Just got an email from Sharon at Native Way. It took her a few days but we are confirmed for our snorkel tour on March 4th. She didn't ask for a deposit by CC from me. Just pay on the day. Can't wait to see some fish! Last time, we were in the Turks and Caicos. Didn't see one fish the whole time. And it cost me 42 Euros each!!!! Wev'e heard good things about these guys. Anyone else going on the 4th? Link to comment Share on other sites More sharing options...
Sheffie Posted February 21, 2005 #20 Share Posted February 21, 2005 I have e-mailed them 4 times with no reply. We are a party of 10 looking to potentially book the Rays, Reef and Rum tour. Any suggestions? Does anyone have an alternate e-mail address? Thanks!! Lisa Lisa, if you are an aol user, check your spam folder. That is what happened to me. Michelle Link to comment Share on other sites More sharing options...
zydecocruiser Posted February 23, 2005 #21 Share Posted February 23, 2005 Are you still having problems ? Link to comment Share on other sites More sharing options...
KamloopsCruisers Posted February 23, 2005 #22 Share Posted February 23, 2005 In case someone needs it, here is the phone number for Native Way: (345) 916-5027. I am looking at their business card right now and for those that also want their web address it is: www.nativewaywatersports.com We booked our excursion over the phone and didn't have any problems getting through. We used Native Way two weeks ago (see the long review under Rum Point, Rays, etc). Absolutely wonderful, so I encourage those of you wanting to book to keep trying, it is worth it. Sharon's husband, Eldon, met us at the pier. He is very tall and he held the Nativeway sign up high, so it was easy to find him. He walked us across the street to the parking lot where Sharon was waiting, ready to drive us to the boat. We didn't have to pay until the end of our excursion. $ well spent. Enjoy. Sue PS - Don't forget to tip your guides on the boat. They work hard to ensure that your excursion is perfect. Link to comment Share on other sites More sharing options...
christiansmom42198 Posted February 28, 2005 #23 Share Posted February 28, 2005 I am not an AOL user and still have not been able to get a response. Our party has grown and we all would love to book that tour. I will try one more time and then I will call. Thanks for trying to help out. Lisa Link to comment Share on other sites More sharing options...
auntienance Posted March 1, 2005 #24 Share Posted March 1, 2005 I hadn't had a response to my e-mail to Sharon for about 10 days. I sent a second e-mail and she responded in a day. I'd try again. Link to comment Share on other sites More sharing options...
H2Olvrs Posted March 1, 2005 #25 Share Posted March 1, 2005 I sent an e-mail to Sharon yesterday morning and received the phone call I requested last night. Very pleasant and helpful - nice to see an example of good customer service (wish I'd see it around home more often!). Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.