Last Minute Cancellation

[Knightcruiser]

We are cruising on the Dawn this Sunday. My brother, who was the third pax in our cabin, had to cancel today due to his wife's illness. I will be calling my TA tomorrow morning to let him know. (He did not have cruise insurance.) I know there is no way for a refund, but is there any chance NCL might be willing to give us some cabin credit? Anyone had experience with this kind of situation?

 

Many thanks!

[peanutJMV]

Thats a shame. Dont count on cruise credit but doesnt hurt to ask.

I would call NCl directly.

Is there anyone that could take the place of the 3rd person? May have a better shot.

Last year I was on the dawn, tried to cahnge the date last minute and they woulndt approve it.

Have a great time the Dawn is well worth it....

[newmexicoNita]

If you booked through a TA you will need to have them nogotiate for you. NMNita

[zimmerjulie]

I haven't heard of anyone getting a credit in a situation like this. They have the scale in place that if you cancel within 7 days, you lose 100% (unless insured, of course). I don't think exceptions would be viewed as a good thing to do..if you do it for some, the others get angry. If you do it for all, you go broke:p.

 

One thing I wonder is if port charges for the cancelled person could be negotiable in any way. I don't think so, but it might be worth a question to the TA.

 

I think the suggestion of a replacement 3rd person is a good idea, if there is anyone that fits the bill for you. I think the name change fee is $50 and must be done/registered before 72 hours prior to sail.

 

 

Good luck and have fun on your cruise!

[zimmerjulie]

Now I see that you would have called your TA this morning. How did it go?

[jeannep]

Any Luck?????

 

Jeanne

[Knightcruiser]

My TA hasn't called me back yet...will let you know what he says...many thanks for the advice!

[angeldust4300]

This happened on our last cruise and we didn't want it wasted, so we took another person and they charged $100.00 for the name change on the ticket, this was done the week of the cruise.:)

[Galley Girl]

If you used a credit card and carry insurance on it you might be able to get the money back for the cruise. Its worth a try.

Joanne