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Oceania customer service worries


kljeffers

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We have always done better by taking O's air, usually with a deviation. Much easier to get cheaper flights when they originate in the US. Although recently Detroit has been more expensive than Toronto, when it used to be the reverse.

 

We don't have points and we don't fly in Business or First. That would pay for another cruise for us....

 

Mo

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Wow, I have to say that I'm reading alot of unrealistic expectations in this thread. You always have to get off the ship early the day you dock, because they have to turn the ship around, clean & perfect, by early afternoon for the next cruises' guests. Every cruise we have taken we have had to disembark by 8-9 am. As for flights, it is common knowledge that when you are getting 2 for 1 and free air (or similar), it is not going to be the best direct route and/or time. If you want perfection, you will have to pay premium to your own travel agent, and turn down the cruise line's air offer. Since you get a good monetary credit for not using their air offer, it is worth it. We love Oceania and I find this all silly compared to the fabulous time you will have on board.

The flights we got with O were the ones I would have chosen if I booked myself we also did the deviation to arrive earlier than sailing day

 

Weigh the options and then choose

Do not just rule O air package out

 

Lyn

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