It's Been 9 Days

[Lessum]

It's been 9 days since I sent in my price match (or whatever it is called) form on line and still no response. I got the initial response that said it could take 7-10 days...and nothing since. I checked my online account and there is no change on what we owe so I know they haven't applied any discount there (we are still before final payment). What do I do? How long do I give it?

 

Thanks

[treasure4two]

It's been 9 days since I sent in my price match (or whatever it is called) form on line and still no response. I got the initial response that said it could take 7-10 days...and nothing since. I checked my online account and there is no change on what we owe so I know they haven't applied any discount there (we are still before final payment). What do I do? How long do I give it?

 

Thanks

 

Did you take a print screen/snapshot of the page on their website showing the lower price? That is a good thing to do as it gives you proof, in case they change it. I did one about 4 days ago and am still waiting. Please let us know when you get it.

[serene56]

were you comparing cruise only price without the taxes etc?

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check your spam folders

[Lessum]

yes it was the pp rate, not taxes/fees

not in spam...been checking...

[serene56]

dont count weekends. Did you save the email? resend it

[cdamion]

I would call.

[Alliezona09]

I sent in the form on Jan 3 and had heard nothing back on Jan 9~ I know only 4 business days (6 days) but the price & cabins had since disappeared and I hadn't taken a screen shot because I was driving at the time I sent it in~ so I resent the form on Jan 9 and I heard back from them the next day~ got the price reduction! So resend the form in~

[SweetCheeks Cruiser]

I sent in one on the 16th and another for a different cruise on the 17th and haven't heard anything back yet either. I figured I would give it the 10 days and then resend. They must be swamped?

[Lessum]

It wasn't an email- it was usong their "online form"

[freagan]

I say give them 7-10 days.