sarafs Posted March 16, 2013 #1 Share Posted March 16, 2013 I have been trying to get a person to talk to at Carnival for about 20 min. now. This is the first time it has taken this long. :confused: Is this a new normal? Link to comment Share on other sites More sharing options...
Anjanu Posted March 16, 2013 #2 Share Posted March 16, 2013 I was on the phone for 2 and 1/2 hours yesterday trying to transfer my March 16 Dream booking to another cruise after waiting for someone to answer over 15 minutes. :( Link to comment Share on other sites More sharing options...
KenMo Posted March 16, 2013 #3 Share Posted March 16, 2013 Carnival has had a few problems recently. I imagine the phone lines have been very busy. Link to comment Share on other sites More sharing options...
cantwait2cruise Posted March 16, 2013 #4 Share Posted March 16, 2013 I have been trying to get a person to talk to at Carnival for about 20 min. now. This is the first time it has taken this long. :confused: Is this a new normal? I tried to call twice before our most recent cruise and had to give up each time after 20 minutes because I ran out of time. Link to comment Share on other sites More sharing options...
larkz Posted March 17, 2013 #5 Share Posted March 17, 2013 I waited about 25 minutes two weeks ago. Link to comment Share on other sites More sharing options...
carhopsrock Posted March 17, 2013 #6 Share Posted March 17, 2013 I have called three times this week and was not put on hold at all. Link to comment Share on other sites More sharing options...
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