Used NCL Mastercard points to reduce fare but lost my OBC

[DDMau]

I used my NCL points to reduce the fare on my August 2013 cruise. I had a $50 OBC when I booked my cruise in February then after I used the points in May before final payment, I noticed my OBC was gone.

Do you lose OBC when using points to reduce your fare.

[ttnc4me]

What did NCL say when you called?

[rvsullivan]

You sometimes lose your OBC when cancelling a booking to make a new booking. The rules/benefits in effect at the time you change your booking apply.

[DDMau]

What did NCL say when you called?

 

I booked thru my TA so she will be calling them this morning.

 

You sometimes lose your OBC when cancelling a booking to make a new booking. The rules/benefits in effect at the time you change your booking apply.

 

I know if I canceled and rebooked I would lose the OBC but I used the points on my existing booking nothing canceled or rebooked.

[keystoneboarder]

Redeeming World Points has nothing to do with any promo that got you OBC. Two completely different things.

[DDMau]

Redeeming World Points has nothing to do with any promo that got you OBC. Two completely different things.

 

 

That's how I see it, anyway it's back TA talked with NCL and someone took it as a change to the booking.

 

It's good to have a TA working for you.

 

Thanks