On board credits

[pohlerbear]

Is there somewhere online I can check? Part of my last minute booking special was $300 OBC but I can't see it on my account anywhere and don't want to wait until on board to find out there's a problem.

[Tampa cruiser1963]

Is there somewhere online I can check? Part of my last minute booking special was $300 OBC but I can't see it on my account anywhere and don't want to wait until on board to find out there's a problem.

 

The OBC system is down. See my thread "OBC system is down".

[pohlerbear]

Ok thanks. Did they say when it will be up? I think I will just call tomorrow and see. I board Sunday :D

[Tampa cruiser1963]

Ok thanks. Did they say when it will be up? I think I will just call tomorrow and see. I board Sunday :D

 

Considering that they are giving me cash instead of OBC for a cruise months from now, I would say that it won't be up anytime soon. That said, if the OBC is part of the deal you booked, I would call them and check on this. I would also bring all of the documents as to the deal with the OBC with me on the cruise in case it does not show after you board so that you can go to the guest services desk just in case.

[lgsshedden]

you can also check under Cruise Manager and then go to Documents and page 2 actually shows your up to date account including the credited OBC amounts