cstrick Posted September 4, 2013 #1 Share Posted September 4, 2013 We had an ideal routing reserved on Delta and booked through Oceania. One of our flights from a small airport was cancelled and Delta booked a new itinerary for us that includes some horrendous layovers and goes through Paris instead of Amsterdam. Since we booked through Oceania and paid a deviation can we ask for a better routing ? We are only about seven weeks out and our travel agent is on vacation. Link to comment Share on other sites More sharing options...
nana541 Posted September 4, 2013 #2 Share Posted September 4, 2013 Aren't there other agents at your TA's office?? When my TA is out of town she always has another agent who is her back up to deal with these types of issues for her clients.... Link to comment Share on other sites More sharing options...
TKS Posted September 4, 2013 #3 Share Posted September 4, 2013 If you booked through a TA, Oceania cannot deal directly with you. You will have to deal through your TA. Call/e-mail again to find out who's minding the store while your TA is away. If no one, I'd find another TA for my next cruise - one of the things you're paying for is service. Link to comment Share on other sites More sharing options...
keg1 Posted September 9, 2013 #4 Share Posted September 9, 2013 We had an ideal routing reserved on Delta and booked through Oceania. One of our flights from a small airport was cancelled and Delta booked a new itinerary for us that includes some horrendous layovers and goes through Paris instead of Amsterdam. Since we booked through Oceania and paid a deviation can we ask for a better routing ? We are only about seven weeks out and our travel agent is on vacation. I'll let you know as soon as my TA gets back with me. We paid for deviation and today I got info on times. We arrive Miami at 4:15 and our flight to Barcelona departs at 4:30!! Doubtful we could make it let alone our luggage. Whoever at Oceania decided this was the way to go needs to look for another position. And I'm not too sure what happened to our TA. :confused::confused: Link to comment Share on other sites More sharing options...
cstrick Posted September 9, 2013 Author #5 Share Posted September 9, 2013 We have decided to let it ride. I believe that it has something to do with the seating and being able to sit together. The planes seem to be very full. Link to comment Share on other sites More sharing options...
Hawaiidan Posted September 9, 2013 #6 Share Posted September 9, 2013 I'll let you know as soon as my TA gets back with me. We paid for deviation and today I got info on times. We arrive Miami at 4:15 and our flight to Barcelona departs at 4:30!! Doubtful we could make it let alone our luggage. Whoever at Oceania decided this was the way to go needs to look for another position. And I'm not too sure what happened to our TA. :confused::confused: for international from domestic it is a 2 hour min connection Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.