Sailaway487 Posted November 20, 2013 #1 Share Posted November 20, 2013 Thought I'd start this thread ready for this evening so we can discuss the answers of the Q&A, as the threads on there usually get locked after the Q&A is finished (they did last time anyway). Let's hope we get all of our questions answered, and we get the answer we want to hear. :D Link to comment Share on other sites More sharing options...
Huddersfieldtourist Posted November 20, 2013 #2 Share Posted November 20, 2013 I am sure every effort will be made to answer as many as possible however I think we all probably know that some of those questions asked will not get specific answers and I can understand why. However it is a good experience and, like you, I am equally keen to see the comments. Link to comment Share on other sites More sharing options...
kruzseeka Posted November 20, 2013 #3 Share Posted November 20, 2013 Yes I agree that some questions won't be answered but even those that don't will, I trust inform Fraser of our concerns and help him appreciate what his customers feel is important and integral to the Thomson product. This may feed into business decisions in the future in terms of making changes - and keeping some things the same! Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #4 Share Posted November 20, 2013 Can anyone remember how they were answered last time? Was it the questions submitted first answered first, or was it random? :confused: Can't remember. Link to comment Share on other sites More sharing options...
Grez Posted November 20, 2013 #5 Share Posted November 20, 2013 Somebody has started to merge threads. Its a right mess now, 5 questions in some threads, all different. Questions are going to get missed! Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #6 Share Posted November 20, 2013 Somebody has started to merge threads. Its a right mess now, 5 questions in some threads, all different. Questions are going to get missed! There is some odd merging going on!!! :eek: Would have been easier if it was just left as it was really wouldn't it. Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #7 Share Posted November 20, 2013 Shouldn't be long now. Let's get ready... :D Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #8 Share Posted November 20, 2013 And we're off!!!! Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #9 Share Posted November 20, 2013 So far, Spirit and Majesty leases not decided. Considering extensions and other vessels. Nothing concrete as of yet. Sensatori Cruises, not happening. Link to comment Share on other sites More sharing options...
geomagot Posted November 20, 2013 #10 Share Posted November 20, 2013 uh-oh ex uk seems to have been on the chopping block and odessa too....please not odessa:( Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #11 Share Posted November 20, 2013 (edited) uh-oh ex uk seems to have been on the chopping block and odessa too....please not odessa:( Think just no Odessa on the 7 night cruises. Ex-UK was a strange answer wasn't it! I think it might be going too. Edited November 20, 2013 by Sailaway487 Link to comment Share on other sites More sharing options...
stevedeccaman Posted November 20, 2013 #12 Share Posted November 20, 2013 think it must be from the dark side?:eek: Stevie:) Fraser will not be on until you all calm down:rolleyes: Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #13 Share Posted November 20, 2013 Looks like Majesty is in the Canaries then next winter. Link to comment Share on other sites More sharing options...
geomagot Posted November 20, 2013 #14 Share Posted November 20, 2013 Think just no Odessa on the 7 night cruises. Ex-UK was a strange answer wasn't it! I think it might be going too. oh I see....maybe 2 weekers in the black sea, that would be nice....very nice:cool: ex uk has a bit of a history of this....goes for a couple of seasons then has a break (for a few years) wonder if its spirit thats going for good? or are they considering redeploying it somewhere else?? Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #15 Share Posted November 20, 2013 (edited) A quick summary while there's a break in the questions: - Spirit and Majesty leases not yet decided. Could be extended, could be replaced. - Sensatori Cruises isn't happening. - Odessa not possible in a 7 night Black Sea. Extra day at sea on Crimean Discovery because of distances. Nessebar could return in 2015. 14 night options could increase. - £10 per person policy in travel agents is currently a trial. - Website work underway, including a new booking process. - No plan to make safes free. - New build ships and newer vessels are being considered, just like last year. - Northern Europe for 2015 not confirmed. Ex-UK might not return for 2015. - Shore Excursion team are encouraging people to talk one-to-one about going independent ashore. - Underused areas on ships, such as Waters Edge and Sports Deck on Dream are being reviewed. - Platinum is based on questionnaire scores and that the areas on the ship have a stylish look and feel. Refurbs on Dream and Celebration were just part of the announcement, not the driver of change. Work being done on Celebration currently. - Dream and Majesty swap for 2014 didn't happen as the benefits for itineraries and customers wasn't significant enough. - Onboard credit for ex-UK cruises can't be based on number of nights currently as system can't do this. - Greek homeporting issues with crewing no longer applies. Edited November 20, 2013 by Sailaway487 Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #16 Share Posted November 20, 2013 oh I see....maybe 2 weekers in the black sea, that would be nice....very nice:cool: ex uk has a bit of a history of this....goes for a couple of seasons then has a break (for a few years) wonder if its spirit thats going for good? or are they considering redeploying it somewhere else?? More 2 week Black Sea itineraries I think would be a good idea. Could be that if Spirit goes and there isn't a replacement, then they can't do ex-UK. Can't really where else they could go really in the summer. :confused: Was looking at a cruise around the Fjords in the near future, but looks like I might have to seriously look a next year then as it might be the last year for a while. Link to comment Share on other sites More sharing options...
geomagot Posted November 20, 2013 #17 Share Posted November 20, 2013 - Underused areas on ships, such as Waters Edge and Sports Deck on Dream are being reviewed. Hurrah! - Greek homeporting issues with crewing no longer applies. has anyone told the greeks this? Link to comment Share on other sites More sharing options...
geomagot Posted November 20, 2013 #18 Share Posted November 20, 2013 Was looking at a cruise around the Fjords in the near future, but looks like I might have to seriously look a next year then as it might be the last year for a while. yes, me too, I want to do that fire & ice:cool: Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #19 Share Posted November 20, 2013 yes, me too, I want to do that fire & ice:cool: Same. Better start looking at booking me thinks... :rolleyes: Link to comment Share on other sites More sharing options...
geomagot Posted November 20, 2013 #20 Share Posted November 20, 2013 Could be that if Spirit goes and there isn't a replacement, then they can't do ex-UK. Can't really where else they could go really in the summer:confused dubai? :cool::)...or would it be to hot there in the summer? Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #21 Share Posted November 20, 2013 dubai? :cool::)...or would it be to hot there in the summer? Too hot I should think, plus no cruise and stay accommodation (yet anyway). Link to comment Share on other sites More sharing options...
Sailaway487 Posted November 20, 2013 Author #22 Share Posted November 20, 2013 Doesn't look like there's going to be a proper loyalty scheme then. :( Link to comment Share on other sites More sharing options...
geomagot Posted November 20, 2013 #23 Share Posted November 20, 2013 Doesn't look like there's going to be a proper loyalty scheme then. :( my 'little thank you' was so little...i couldn't find it?:rolleyes:;) Link to comment Share on other sites More sharing options...
Julessmiles Posted November 20, 2013 #24 Share Posted November 20, 2013 my 'little thank you' was so little...i couldn't find it?:rolleyes:;) I knew you would say something Geo - can't believe his reply on this; how do they know their repeat bookers? Clearly they don't as you have received nothing this year having been on 3 cruises with them & I don't think Kruzseeka has ever had anything either - I actually find his reply quite insulting & I don't go on as many cruises as you or Kruzseeka! Link to comment Share on other sites More sharing options...
geomagot Posted November 20, 2013 #25 Share Posted November 20, 2013 I knew you would say something Geo - can't believe his reply on this; how do they know their repeat bookers? Clearly they don't as you have received nothing this year having been on 3 cruises with them & I don't think Kruzseeka has ever had anything either - I actually find his reply quite insulting & I don't go on as many cruises as you or Kruzseeka! suspect it may be first time returners that get a 'little something'? ;) not the likes of myself & kruszee....we're basically to loyal for loyalty :rolleyes::( Link to comment Share on other sites More sharing options...
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