Coastalbreezes Posted December 5, 2013 #1 Share Posted December 5, 2013 Been trying to log into My NCL for about 1/2 an hour. I keep getting a message that says "The credentials you provided cannot be determined to be authentic." Anyone else having a problem this morning? Tracy Link to comment Share on other sites More sharing options...
Urban trekker Posted December 5, 2013 #2 Share Posted December 5, 2013 Just worked fine for me. Cheers Dennis Link to comment Share on other sites More sharing options...
Coastalbreezes Posted December 5, 2013 Author #3 Share Posted December 5, 2013 Strange, just tried it again and getting the same message. Thanks for the reply, Tracy Link to comment Share on other sites More sharing options...
LeeTravels Posted December 5, 2013 #4 Share Posted December 5, 2013 This happened to me every single time I tried to log in. Maybe the network was busy, or too many people logging in at the same time. I would always try a strange hour and usually it would work. But just FYI if you plan on going on vacation soon, just print out all your edocs in advance so you don't freak out when you can't log in and print out your papers before you leave! Link to comment Share on other sites More sharing options...
Fins2theleft Posted December 5, 2013 #5 Share Posted December 5, 2013 Yes I have problems accessing MyNCL as well. But, not because of technical difficulties, just hate seeing no cruise scheduled.:( Link to comment Share on other sites More sharing options...
che5904 Posted December 5, 2013 #6 Share Posted December 5, 2013 I had the same error yesterday. One quick phone call to NCL support and all was fixed. Works fine now for me. Link to comment Share on other sites More sharing options...
all4gizmo Posted December 5, 2013 #7 Share Posted December 5, 2013 I was just on, no issues.. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Coastalbreezes Posted December 5, 2013 Author #8 Share Posted December 5, 2013 I had the same error yesterday. One quick phone call to NCL support and all was fixed. Works fine now for me. I called tech support and they were great. Walked me through a password change and all is well. Thanks everyone! Tracy Link to comment Share on other sites More sharing options...
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