Gunner22aa Posted January 8, 2014 #1 Share Posted January 8, 2014 Just had a strange result when I tried to log onto My Princess. Got told it was a bad e mail address or password. Ok so I try password recovery although I know the password as was logged on using it two days ago. Then I get the "you don't exist in the system" message. I'd better exist as I have three cruises booked and just made a huge final payment to them for one coming up in April. So call Princess. Got a nice lady who had it all fixed in about 5 minutes. For some unknown and apparently unexplainable reason the system had defaulted to an e mail address I haven't had in over a year since I changed service providers. All is back to normal now but I was wondering if this has ever happened to anyone else. Its not even a full moon right now. Link to comment Share on other sites More sharing options...
Off2China Posted January 8, 2014 #2 Share Posted January 8, 2014 It hasn't happened to me (yet), but I've seen a number of posts here from people who have had the same problem that you described. Like you, they called Princess and got the problem solved. Link to comment Share on other sites More sharing options...
kesam Posted January 10, 2014 #3 Share Posted January 10, 2014 Happened to me yesterday! Same result, fixed :D C Link to comment Share on other sites More sharing options...
unboringuy Posted January 10, 2014 #4 Share Posted January 10, 2014 I had the problem last year and got it corrected. Link to comment Share on other sites More sharing options...
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