Is Michael Bayona still at Carnival Players Club?

[roseaxel]

I e-mailed him last week to see if DH and I have any casino cash available for our upcoming cruise and I haven't heard back from him. He is usually quite prompt.

 

Maybe we don't have anything, or is he gone? Anyone hear from him lately? Or who else is there to contact? Thanks

[Matt62]

He emailed me a few weeks ago about my upcoming cruise so I would imagine he is still there.

[roseaxel]

Thanks, Matt. How long did it take him to get back to you?

[going2cruz]

Any chance of you fellow peeps sharing that email address?

[okgirl]

Any chance of you fellow peeps sharing that email address?

 

mbayona@carnival.com

888-672-2582 ext. 16034

oceanplayersclubfeedback@carnival.com

oceanplayersclub.com

 

 

ALSO

 

mrufin@carnival.com (another rep)

spersaud@carnival.com (another rep)

[kmc500]

Thanks, Matt. How long did it take him to get back to you?

 

I received an email from him on 2/12, a day after I sent a question to him. He has always been incredibly responsive and helpful. I hope he has not moved on.

 

Kevin C

[Matt62]

Michael replied within a day or less and then handed me over to Shanie Persaud who handled my request immediately and professionally and then called me to tell me all was in order for my upcoming cruise.

[ALWAYZCRUISEN]

Thank you for posting Michael's contact info. Happy cruising!!

[Gamecock_Cruiser]

I sent him an email about three weeks ago with no response yet.

[K&P Luv2Cruise]

I sent him an email about three weeks ago with no response yet.

 

If he was no longer with the company, then his email should "bounce back" as undeliverable.

 

Have you considered that he may be on Vacation? Try the general ocean players email...you should get a response from them.

[roseaxel]

I never heard back from Michael after 2 emails, so I tried sending to Marta Ruffin, and she replied back within a few hours. So, I don't know about Michael...maybe he is too busy for us low rollers. We will have some casino cash so I am happy to find that out.

[going2cruz]

mbayona@carnival.com

888-672-2582 ext. 16034

oceanplayersclubfeedback@carnival.com

oceanplayersclub.com

 

 

ALSO

 

mrufin@carnival.com (another rep)

spersaud@carnival.com (another rep)

 

WOW Thanks for the info.....

[woodey]

as of 2/14 yes he is

[cmountainman]

My wife got a reply from him just about a week ago. She told me that she has sent a few emals to him that for some reason have ended up in his junk folder. I don't fully understand all this electronic stuff but I know I've had problems like that too. Good Luck on th Fascination!

[ccruisequeen]

I contacted him on Sunday to confirm my $25 Casino Cash, and got a reply today. I printed it out to take to the casino.

 

 

 

Edited March 12, 2014 by ccruisequeen

[barbatkins]

I always just call....and they tell me how much casino cash I have...