Anyone Heard of a Last Minute Cruise Specialist?

[lwrandall]

Tried to call my PCC today and her voicemail said she is a Last a Minute Cruise Specialist. Anybody heard of this position? Did I just lose my PCC? Hope she will return my call so I can get more info.

 

 

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[VickiD59]

My PCC should be called My Last Nerve Specialist, because that's what he's gettin on... my last nerve! This guy never returns calls... and takes days (like 3 or 4) to respond to an email. By the time he does, I have another question, which again.. he won't respond to unless I email him twice again. We finally gave up on him and called the regular NCL # and spoke with someone else, and that person didn't understand why he wasn't responding, so she got in touch with him for us, and THEN he returned our call. After all that, he didn't have the answer to our question and was going to "find out and get back to us".. that was 4 days ago! :mad:

He sure was around when we were first booking 12 cabins.. ohhh then he picked up on the first ring.

Sorry to hijack your thread, but I needed to get that off my chest ;)

[bigfoot88]

Tried to call my PCC today and her voicemail said she is a Last a Minute Cruise Specialist. Anybody heard of this position? Did I just lose my PCC? Hope she will return my call so I can get more info.

 

 

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Friday NCL called, it was my new PCC, he said the last one was promoted. Never heard of the position.

Edited June 22, 2014 by bigfoot88

[jkgourmet]

My PCC should be called My Last Nerve Specialist, because that's what he's gettin on... my last nerve! This guy never returns calls... and takes days (like 3 or 4) to respond to an email. By the time he does, I have another question, which again.. he won't respond to unless I email him twice again. We finally gave up on him and called the regular NCL # and spoke with someone else, and that person didn't understand why he wasn't responding, so she got in touch with him for us, and THEN he returned our call. After all that, he didn't have the answer to our question and was going to "find out and get back to us".. that was 4 days ago! :mad:

He sure was around when we were first booking 12 cabins.. ohhh then he picked up on the first ring.

Sorry to hijack your thread, but I needed to get that off my chest ;)

 

You should put that information along with his name on NCL's Facebook page. Or get a TA. Either approach should fix your problems (I'd be ticked off, too).