mauicruiser Posted September 4, 2014 Author #26 Share Posted September 4, 2014 Family reunion. There won't be a next time using the photo vendor Link to comment Share on other sites More sharing options...
mauicruiser Posted September 4, 2014 Author #27 Share Posted September 4, 2014 It is no longer an issue with the photo vendor as they sent a credit. I dealt with them first. Link to comment Share on other sites More sharing options...
PuterMonkey Posted September 4, 2014 #28 Share Posted September 4, 2014 You weren't getting married were you? :D I see what you did there.... OP, I hope it gets resolved soon. How annoying. Link to comment Share on other sites More sharing options...
Cindy Posted September 4, 2014 #29 Share Posted September 4, 2014 I would think if you pre-purchased your package the refund would come directly from the vendor -- at least that has been my experience. If you purchased your package on the ship and it went on your on-board account, that adds a layer of complexity because the refund would be a multi-step process. Link to comment Share on other sites More sharing options...
mauicruiser Posted September 18, 2014 Author #30 Share Posted September 18, 2014 Today, Sept 17, I received a call from RC Customer Service saying the credit had been sent to my credit card. Two months after photo vendor issued credit to RC! Glad to have this resolved. Link to comment Share on other sites More sharing options...
Big_G Posted September 18, 2014 #31 Share Posted September 18, 2014 Today, Sept 17, I received a call from RC Customer Service saying the credit had been sent to my credit card. Two months after photo vendor issued credit to RC! Glad to have this resolved. That's about par for the course. :rolleyes: Link to comment Share on other sites More sharing options...
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