Can u buy something on ship in gift shop and return it on another ship?

[abisha]

I bought a top on Ruby in november. Never tried it on til now. Doesn't fit. Going on Regal in 2 weeks. Can I return it. Still has tags on it and says princess on the tag. I don't think I have receipt. Might have saved my printout with onboard charges. Can I return it on Regal with just tags on it?

[robandana]

My wife had the same problem but our next cruise was only 1 month away, we explained to the staff member and she told us the only thing she could do is an exchange for a larger size if they had it. They did so she just swapped it with hers. We did have the original receipt. Not sure if its the norm.....

Edited March 21, 2015 by robandana

[Lovetocruiseprincess]

My wife had a top that was defective (faded) & brought it back 8 months later on anther cruise (different ship) & they did make good on it. It did take a little negotiating but they did do an exchange in the end. Same thing for a cheaper watch that stopped working. I suppose they feel that keeping a customer is a better policy.

btw- We usually keep the receipts except for that watch and there wasn't any problem.

[abisha]

Thanks ..I will bring it and see what they say. I don't think there was a larger size. Maybe I can get something else for same price. If not then no big deal.

[mr green]

Some years ago I purchased 'an inch of gold chain', on an NCL ship, it broke a couple of years later, but I had it replaced on ANOTHER cruise line.

I know that they are cheap, but great to use when cruising.

 

john

[Colo Cruiser]

I bought a top on Ruby in november. Never tried it on til now. Doesn't fit. Going on Regal in 2 weeks. Can I return it. Still has tags on it and says princess on the tag. I don't think I have receipt. Might have saved my printout with onboard charges. Can I return it on Regal with just tags on it?

 

Yes see the boutiques manager.

[Colo Cruiser]

Some years ago I purchased 'an inch of gold chain', on an NCL ship, it broke a couple of years later, but I had it replaced on ANOTHER cruise line.

I know that they are cheap, but great to use when cruising.

 

john

 

Fully replaceable if sent to the company address in Florida for the life of the item.