Problem with online check in system?

[rungod]

I had put all of my travel documentation in the system, was told my edocs were ready and printed them out. Now the system is acting like I am not checked in and says 0% completed and shows a system error. Anyone else having this issue?

[2red4u]

Mine is doing that too. Between NCL and our TA they figured out we needed to pay for our excursion. That is now paid so I'm waiting 24 hour to update system.

[rungod]

I paid for mine so that's not the problem. I have my edocs and I called NCL and they see the problem also. I guess I will confirm everything is good with my TA

[Kolten]

It's a known issue they're working on it. Just download your edocs after you complete it and you'll be good to go. :D

[mking8288]

Try using this link instead of MyNCL dot com link to view your reservations to see if it's completed - if so, it should allow you to print eDocs and look for link within to print luggage tags.

 

You will need your reservation/confirmation ID, Last Name & First Initial - no userID/name and password needed. Be sure to check your Latitude number(s) to make sure it is correct (that's another problem *sigh)

 

http://edocs.ncl.com/edocs/edoc.aspx

[rungod]

That worked so I guess I am all checked in. Thanks!

[BSUMom2015!]

I had the same issue. I called NCL and they confirmed that everything was good to go. They did ask if I had printed the edocs and then said that we were showing as checked in their system and didnt need to do anything else.

 

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Edited May 18, 2015 by BSUMom2015!