cstrick Posted July 5, 2015 #1 Share Posted July 5, 2015 Just a good comment... We were set to leave for our cruise when Delta changed the time of one flight which would have meant a missed connection. Since we only had about 2 hours before our first segment we called the emergency number ( holiday) A lovely women named Terry went right to work and changed our flights. We arrived only 10 minutes later than scheduled. I'm glad that we had someone so efficient to work with. She was the only one working in the air department on July 3 and she deserves kudos for a job well done. Link to comment Share on other sites More sharing options...
ladysail2 Posted July 10, 2015 #2 Share Posted July 10, 2015 It's always nice to hear a compliment instead of a complaint. Thank you for posting your positive experience!! You were wise to have the phone numbers handy for this type of problem. I'm glad it got resolved to your satisfaction! :D Link to comment Share on other sites More sharing options...
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