orangecat51 Posted October 29, 2015 #1 Share Posted October 29, 2015 Hi all We are considering booking a spa package on our upcoming cruise, but they aren't cheap and although I have directed some questions to MSC, they answers they provide aren't exactly certainties, and they seem to tell you to check with reception on-board alot. For me, that's not really acceptable. If I'm going to pre-book and part with the best part of £300, I would like to know what I am getting. So.....althoug this may seem like a silly question, I assume that if you book a package, you don't have to have all the treatments at one time? You can spread them out over a different days? MSC couldn't really answer me, so I'm hoping someone who has been might know. Thank you in advance :) Link to comment Share on other sites More sharing options...
AmoMondo Posted October 30, 2015 #2 Share Posted October 30, 2015 Hi all We are considering booking a spa package on our upcoming cruise, but they aren't cheap and although I have directed some questions to MSC, they answers they provide aren't exactly certainties, and they seem to tell you to check with reception on-board alot. For me, that's not really acceptable. If I'm going to pre-book and part with the best part of £300, I would like to know what I am getting. So.....althoug this may seem like a silly question, I assume that if you book a package, you don't have to have all the treatments at one time? You can spread them out over a different days? MSC couldn't really answer me, so I'm hoping someone who has been might know. Thank you in advance :) I nearly always buy a spa package in advance. Not checked this year's pricing but they have always worked out as a great saving over buying them individually onboard. I usually go for the Platinum Rose or Diamond Orchid. As soon as I get onboard I just head up to the spa reception and hand over my voucher and book my appointments for when I want them throughout the cruise. They are all booked separately for different days and times. You can switch an appointment later if you want. I just find booking early gives me a better chance of getting the days and times that I want. Link to comment Share on other sites More sharing options...
orangecat51 Posted October 30, 2015 Author #3 Share Posted October 30, 2015 I nearly always buy a spa package in advance. Not checked this year's pricing but they have always worked out as a great saving over buying them individually onboard. I usually go for the Platinum Rose or Diamond Orchid. As soon as I get onboard I just head up to the spa reception and hand over my voucher and book my appointments for when I want them throughout the cruise. They are all booked separately for different days and times. You can switch an appointment later if you want. I just find booking early gives me a better chance of getting the days and times that I want. Thanks for the info. I assumed you must be able to split them up but the response I got from MSC was vague and not very helpful. Sadly, that is how I have found the service to be in general so far. I hope it is better on board. I've read mixed reviews. It's a bit worrying :( Link to comment Share on other sites More sharing options...
orangecat51 Posted October 31, 2015 Author #4 Share Posted October 31, 2015 I nearly always buy a spa package in advance. Not checked this year's pricing but they have always worked out as a great saving over buying them individually onboard. I usually go for the Platinum Rose or Diamond Orchid. As soon as I get onboard I just head up to the spa reception and hand over my voucher and book my appointments for when I want them throughout the cruise. They are all booked separately for different days and times. You can switch an appointment later if you want. I just find booking early gives me a better chance of getting the days and times that I want. Sorry.....another question from me! Is the spa open into the evening? What sort of times does it open? Many thanks Link to comment Share on other sites More sharing options...
Crzyfrk62 Posted October 31, 2015 #5 Share Posted October 31, 2015 Yes they are open in the evening. Not sure of exact time but I think it was at least until 7pm and that might be when they take the last appointment rather then actual close time which means the suites stay open till maybe 8pm. Link to comment Share on other sites More sharing options...
orangecat51 Posted October 31, 2015 Author #6 Share Posted October 31, 2015 Many thanks for your reply :) Link to comment Share on other sites More sharing options...
orangecat51 Posted October 31, 2015 Author #7 Share Posted October 31, 2015 Any ideas on what a massage with shells is?? Link to comment Share on other sites More sharing options...
Crzyfrk62 Posted November 1, 2015 #8 Share Posted November 1, 2015 No not really ... hot rocks yes, shells no! Link to comment Share on other sites More sharing options...
AmoMondo Posted November 1, 2015 #9 Share Posted November 1, 2015 (edited) Any ideas on what a massage with shells is?? No and I thought I'd worked my way around the entire spa list! Edit: just googled shell massage (part bored, part intrigued) and there are loads of articles on lava shell massage. Looks great. Will need to try it some time! Edited November 1, 2015 by AmoMondo Link to comment Share on other sites More sharing options...
AmoMondo Posted November 1, 2015 #10 Share Posted November 1, 2015 Thanks for the info. I assumed you must be able to split them up but the response I got from MSC was vague and not very helpful. Sadly, that is how I have found the service to be in general so far. I hope it is better on board. I've read mixed reviews. It's a bit worrying :( Fortunately onboard is better, a lot better or I would not cruise with them! Onshore are usually vague when you ask specific questions. Link to comment Share on other sites More sharing options...
Delmarmelina Posted December 27, 2015 #11 Share Posted December 27, 2015 I am considering purchasing a Spa package for my upcoming cruise Jan 21. Is it really a good deal to do so? Also, does anyone know what kind of Spa specials are typically offered on port days? Thanks. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
Benzbuddy87 Posted December 28, 2015 #12 Share Posted December 28, 2015 Fortunately onboard is better, a lot better or I would not cruise with them! Onshore are usually vague when you ask specific questions. (answering SPA questions) I have found that this is usually the case, as the SPA is usually operated by an independent contractor ... not the cruise line. I am not sure if this is the case with MSC. Link to comment Share on other sites More sharing options...
AmoMondo Posted December 29, 2015 #13 Share Posted December 29, 2015 (answering SPA questions) I have found that this is usually the case, as the SPA is usually operated by an independent contractor ... not the cruise line. I am not sure if this is the case with MSC. IT is an onboard franchise. However it is not just questions about the spa that onshore are vague about, it can pretty much be anything! Link to comment Share on other sites More sharing options...
vlf467 Posted January 1, 2016 #14 Share Posted January 1, 2016 Thanks for the info. I assumed you must be able to split them up but the response I got from MSC was vague and not very helpful. Sadly, that is how I have found the service to be in general so far. I hope it is better on board. I've read mixed reviews. It's a bit worrying :( I also found their website to be VERY lacking and also the way the salespeople handle questions. It was terrible how they weren't even informed about basic things. I do not want to book unless my questions are answered. Not too much to ask is it? Link to comment Share on other sites More sharing options...
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