NauticalMiss Posted January 13, 2016 #1 Share Posted January 13, 2016 We flew to/from the Caribbean on Thomas Cook Airlines (Premium) this New Year, and I am happy to report that we had no problems at all with the airline. New plane both ways; seats reasonably comfortable for long haul, and clean. Amenities pack was okay. The cabin crew on both legs was excellent; professional, attentive and friendly. In comparison with the Thomson Premium product, Thomas Cook don't provide metal cutlery with your meal, and there was less choice in film/TV progs. Other than that, all fine and dandy. The only downside about the journey were other passengers and the chaos that is Barbados Airport, which is no reflection on Thomas Cook. Link to comment Share on other sites More sharing options...
masterson Posted January 13, 2016 #2 Share Posted January 13, 2016 Hi. Did you get free fast pass security passes with going premium. Link to comment Share on other sites More sharing options...
NauticalMiss Posted January 14, 2016 Author #3 Share Posted January 14, 2016 Yes, you do get fast pass security. If you are flying from Gatwick South, it's just before the general security gates, so it can be easy to walk past it (well, I did anyway :o) Whizzed through in no time; they were very efficient and pleasant on Boxing Day. Link to comment Share on other sites More sharing options...
soobs Posted January 14, 2016 #4 Share Posted January 14, 2016 We travelled cattle class with them for the early December Britannia cruise and were impressed, we have always flown Thomson on the DL and usually paid for extra leg room. I liked the seating configuration just 2 seats, the food was the best I have had on a charter flight, James Martin got it right even the snack before landing was good. Cabin crew very nice, polite no attitude like previously seen with other airlines where they think they are better than the customers. Will request TC on next holiday in preference to Thomson. Link to comment Share on other sites More sharing options...
FredChopin Posted January 15, 2016 #5 Share Posted January 15, 2016 Did they weigh your hand luggage? Link to comment Share on other sites More sharing options...
soobs Posted January 15, 2016 #6 Share Posted January 15, 2016 No both ways but we were not over by much and hopefully didn't look like we were Link to comment Share on other sites More sharing options...
FredChopin Posted January 16, 2016 #7 Share Posted January 16, 2016 Thank you Link to comment Share on other sites More sharing options...
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