Jump to content

Changing email online?


beckzay
 Share

Recommended Posts

Can anyone tell me how I change my email address online, on the Carnival "manage my booking" area? I booked a surprise cruise for my husband and I don't want emails from carnival going to our shared email :)

Link to comment
Share on other sites

Can anyone tell me how I change my email address online, on the Carnival "manage my booking" area? I booked a surprise cruise for my husband and I don't want emails from carnival going to our shared email :)

Log into Carnival's website. Click on manage, then click on VIFP. On the left click on "my profile." You can change your email address there. When you make a new booking, they usually verify your email address. Also, when you do your online check-in, they ask for your email address there.

Edited by winddawn
Link to comment
Share on other sites

Be careful. I changed my email online last year and yet I am still getting emails on my main account. My PVP even told me there were 2 profiles in their system for me after I changed it myself, which after her 2 emails to another dept over months still havent been fixed. She can see it, I cant. Thank goodness I still have access to my old account but you might want to be aware since its a surprise.

Link to comment
Share on other sites

Thank you. When I go into "manage my booking" under VIFP it has my email address, but the first person on each booking has our joint email address so I was getting emails from carnival to both email addresses. I had to call them just now to get it straightened out.

Link to comment
Share on other sites

Be careful. I changed my email online last year and yet I am still getting emails on my main account. My PVP even told me there were 2 profiles in their system for me after I changed it myself, which after her 2 emails to another dept over months still havent been fixed. She can see it, I cant. Thank goodness I still have access to my old account but you might want to be aware since its a surprise.

 

Yes, there are two profiles - one you can see and change and one you can't, but Carnival certainly can. Try asking for a direct line to the "department" than handles the change. They should be able to do it while you are on the phone.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...