cruisecrazypat Posted December 4, 2016 #1 Share Posted December 4, 2016 Sailing on 1/29 on NCL Dawn. Prepaid for Pepsi program in August and 2 weeks ago prepaid for a shore excursion in Harvest Caye. Both charges were/are on my charge statements, but no where on my cruise paperwork. Where should I be looking? Thanks Pat Link to comment Share on other sites More sharing options...
NLH Arizona Posted December 4, 2016 #2 Share Posted December 4, 2016 Go to MyNCL on the website. When you are in your reservation, go to Vacation Summary and it should show it there. You might also want to call NCL and get an amenity confirmation, which they can email to you. Link to comment Share on other sites More sharing options...
cruisecrazypat Posted December 4, 2016 Author #3 Share Posted December 4, 2016 Thanks! Link to comment Share on other sites More sharing options...
SimplySherman Posted December 4, 2016 #4 Share Posted December 4, 2016 Be sure, you have confirmation and bank info when boarding. Half of my Prepaids did not show, so I had to pay again, was advised by service desk to notify ncl upon my return to home. "We have no way to check into this, call home office". When I asked if their was a form I could file on board. " we will note this". Service desk was NO help. I should have had everything in hand. The cruise and other staff was great! Link to comment Share on other sites More sharing options...
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