Sure I'm not the only one

[Welland]

For over two weeks now on My Celebrity page it has shown that I have no saved reservations. Well I do. Three cruises are upcoming within the next week. Have been on the phone with Captain's Club and they in turn have passed info to IT. Was told it has all bee resolved. Well reservations have disappeared again, cannot add any of them back and cannot get into any reservation to do my express pass, etc.

 

I am not getting too overly concerned at this point as I have paperwork, etc to show reservations. However as the time draws closer what happens if I cannot print an xpress pass? Anyone experienced this in the past?

 

I sure hope they correct this soon.

[Lynnees]

If you can't do your express you will complete the paperwork,at the dock. A pain, but there are lots who do it that way.

[cruizinEllen]

You do not have to do the online check in through your account. Just log onto the site and click on Online Check in at the top toolbar. It will take you to the spot without even signing in.

[Fish Lover]

Don't worry. As long as you arrive with your passports, you can do all the paperwork at check-in.

[SPacificbound]

Everything will be fine, check in when you get to the ship.