New thing ? Room steward once a day ?

[cruizinisthebest]

People have many different reasons, but one major factor is the number of people sharing a very small room, much smaller than a hotel room. For those of us who cruise with 4 or 5 in one room, there are upper beds that the steward is supposed to put up during the day and down at night, and there isn't enough room to hang up all the wet towels and swimsuits, so an exchange of towels in the morning and evening is important. The tiny trash cans also tend to fill up, especially with all the flyer ads that I have to get rid of asap so we have counter space. And, kids tend to hide sand in their swimsuits and don't usually shower until they get back to the room. At the same time, we are paying much more in tips for the room than if there were only two guests sharing the room.

 

It also just feels nice to start the day with a cleaning and end the day with evening turndown service. This small luxury helped me fall in love with cruising.

 

As for those complaining about beating a dead horse, tell Carnival to train ALL their employees to offer every guest twice-a-day service and fire any stewards who refuse.

How are you paying more because you have more peopled crammed into the room? The gratuities are based per person regardless of how many people share the room. If you add more, then that's totally at your own discretion. We tip extra and never put more than 2 in a regular-sized cabin. As you said, there's just not enough space. Even 4 in an average-size hotel room is pushing it. For a night if absolutely necessary is one thing. More than that, just no.

 

Now I do understand your point about needing the service twice a day. Your reasons aren't unreasonable. But as far as Carnival training their room stewards, they are doing what they are told to do. Whether its instruct people on certain ships to choose once a day or not. Why would they fire the stewards for doing as they already are instructing them to do. This is a system that they are gradually moving to. Doesn't bother some. Others it does. The jokes about beating a dead horse is because these threads do nothing but rile people up. Feedback to Carnival to at least make sure stewards give the option then stick by the request is what is important. And that can't be accomplished on here over and over again. For a person living 4 or 5 to a cabin, service twice a day is reasonable. But some people simply don't ever want any changes even if it's something as this that really doesn't make that much of a difference to them in the first place.

[crusinpsychRN]

My vote 2x/day. I like the bed made up and collapsible cooler filled twice.

[KatieCharlotte]

How are you paying more because you have more peopled crammed into the room? The gratuities are based per person regardless of how many people share the room. If you add more, then that's totally at your own discretion. We tip extra and never put more than 2 in a regular-sized cabin. As you said, there's just not enough space. Even 4 in an average-size hotel room is pushing it. For a night if absolutely necessary is one thing. More than that, just no.

 

Now I do understand your point about needing the service twice a day. Your reasons aren't unreasonable. But as far as Carnival training their room stewards, they are doing what they are told to do. Whether its instruct people on certain ships to choose once a day or not. Why would they fire the stewards for doing as they already are instructing them to do. This is a system that they are gradually moving to. Doesn't bother some. Others it does. The jokes about beating a dead horse is because these threads do nothing but rile people up. Feedback to Carnival to at least make sure stewards give the option then stick by the request is what is important. And that can't be accomplished on here over and over again. For a person living 4 or 5 to a cabin, service twice a day is reasonable. But some people simply don't ever want any changes even if it's something as this that really doesn't make that much of a difference to them in the first place.

 

We are paying more in total (in automatic tips) for the servicing of the room, even if we didn't tip extra, which we usually do. According to Carnival's FAQ, the housekeeping team is receiving $20.25 per day in automatic gratuities for servicing our room. The housekeeping team is receiving $8.10 in automatic tips for servicing your room. You may tip extra, but the average cruiser doesn't.

 

It's an interesting topic because of the extremely mixed messages Carnival is continuing to send and the lack of resolution after more than a year. Even among Carnival fans, half seem to be saying that Carnival will always offer twice-a-day and these are rogue stewards violating policy or false reports, while the other half is saying that once-a-day is perfectly fine and we should get used to it. :confused:

[poobears]

Same here we went on Halloween cruise out of New Orleans and they asked which we preferred

 

 

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We also went on Halloween cruise out of NO, we were never asked which we preferred and received twice a day service as always. We were on Triumph.

[stevec999]

We were on the Splendor last October. We were asked morning, evening or both. We prefer both. Also asked that he bring ice twice a day.

 

The cabin was serviced twice a day but the towel animal, fun times and other papers were left after the morning service and the evening service seemed to be given less attention than in the past.

 

Carnival was starting to get old for us anyhow. We had been talking about trying other lines for a while. We tried HAL last February and had a good cruise but decided HAL was not for us. We have three cruises booked currently and none of them are on Carnival.

 

Don't get me wrong we have enjoyed our time on Carnival but it's time to try new things and see what's out there.