Confused on email about booked entertainment on Anthem changing

[shipmate13]

Could someone explain to me if the email I received from Royal Caribbean today was just a generic email concerning booked entertainment. The email said that the Gift show I booked on the 4th was switched to the 8th instead and sorry for the inconvenience. I looked at my booking and saw that I booked the Gift for the 1st and not the 4th. I called Royal Caribbean and they put me on hold 12 minutes after I initially spoke to someone about it. I ended just hanging up since I felt 12 minutes was a long time to wait for someone to answer my question.

Thank you in advance......

[Ocean Dancer]

Could someone explain to me if the email I received from Royal Caribbean today was just a generic email concerning booked entertainment. The email said that the Gift show I booked on the 4th was switched to the 8th instead and sorry for the inconvenience. I looked at my booking and saw that I booked the Gift for the 1st and not the 4th. I called Royal Caribbean and they put me on hold 12 minutes after I initially spoke to someone about it. I ended just hanging up since I felt 12 minutes was a long time to wait for someone to answer my question.

Thank you in advance......

Unfortunately 12 minutes on hold IS not a long time to be on hold when calling Royal. Call back. Is it changed in your planner?

[shipmate13]

No its the same on my planner. Maybe I am just impatient but I felt 12 minutes was long when the person said he was going to put me on hold for a second to check.

[reallyhooked]

We didn't book entertainment. Got to see all shows that we wanted to go to no problem.

Enjoy your cruise.

[Desinico]

Could someone explain to me if the email I received from Royal Caribbean today was just a generic email concerning booked entertainment. The email said that the Gift show I booked on the 4th was switched to the 8th instead and sorry for the inconvenience. I looked at my booking and saw that I booked the Gift for the 1st and not the 4th. I called Royal Caribbean and they put me on hold 12 minutes after I initially spoke to someone about it. I ended just hanging up since I felt 12 minutes was a long time to wait for someone to answer my question.

 

Thank you in advance......

 

 

 

I got an email today regarding my show for Oasis of dreams changing. I'm on Oasis in 3 weeks. I looked on my cruise planner and they changed it from the second day at 1030 pm of the cruise to the fifth day to 515 pm. I wanted to see it at night because it seems like it would be a lot cooler but oh well will see if any times are available on embarkation day.

 

 

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