L7oopys Posted October 27, 2017 #1 Share Posted October 27, 2017 hi I just wanted some advice I have a cruise booked 20th march 2018 but can no longer go as I am pregnant. I was under the impression that as I booked using a cruise next deposit voucher I could cancel 90 days out with no penalty, the voucher will just go back onto my ncl account. However when my travel agent phoned to check this with NCL they said I would lose the voucher completely. Does anybody know if that's the case? Thanks Link to comment Share on other sites More sharing options...
Rare shof515 Posted October 27, 2017 #2 Share Posted October 27, 2017 your travel agent is wrong. the voucher should be returned back to your account Link to comment Share on other sites More sharing options...
L7oopys Posted October 27, 2017 Author #3 Share Posted October 27, 2017 That's exactly what I thought!! It was actually a guy from NCL that told them that 🙈 Link to comment Share on other sites More sharing options...
City Island Cruiser Posted October 27, 2017 #4 Share Posted October 27, 2017 hi I just wanted some advice I have a cruise booked 20th march 2018 but can no longer go as I am pregnant. I was under the impression that as I booked using a cruise next deposit voucher I could cancel 90 days out with no penalty, the voucher will just go back onto my ncl account. However when my travel agent phoned to check this with NCL they said I would lose the voucher completely. Does anybody know if that's the case? Thanks Your voucher should be returned to your NCL account - it may take several days for you to see it reposted. I cancelled a trip recently, also using a TA. There were no issues at all and the FCC was returned to my account. Link to comment Share on other sites More sharing options...
stevenp190 Posted October 27, 2017 #5 Share Posted October 27, 2017 I have booked with a cruise next voucher and have cancelled and have received the voucher back in my account. Link to comment Share on other sites More sharing options...
jakesnana Posted October 27, 2017 #6 Share Posted October 27, 2017 hi I just wanted some advice I have a cruise booked 20th march 2018 but can no longer go as I am pregnant. I was under the impression that as I booked using a cruise next deposit voucher I could cancel 90 days out with no penalty, the voucher will just go back onto my ncl account. However when my travel agent phoned to check this with NCL they said I would lose the voucher completely. Does anybody know if that's the case? Thanks What was the expiration date of the voucher? Is it possible that it would have/did expire since you used it? If not, it should go back to your bank once you cancel. Link to comment Share on other sites More sharing options...
Orleanscruiser Posted October 27, 2017 #7 Share Posted October 27, 2017 That's exactly what I thought!! It was actually a guy from NCL that told them that You need to talk to the right department you need to contact cruise next . Call Cruise Next Phone1.866.234.7352 Mailing Address 7427 E. Hampton Ave Suite 121 Mesa, AZ 85209 Hours of Operation Mon - Fri 9am - 5pm EST Link to comment Share on other sites More sharing options...
earlbird Posted October 27, 2017 #8 Share Posted October 27, 2017 hi I just wanted some advice I have a cruise booked 20th march 2018 but can no longer go as I am pregnant. I was under the impression that as I booked using a cruise next deposit voucher I could cancel 90 days out with no penalty, the voucher will just go back onto my ncl account. However when my travel agent phoned to check this with NCL they said I would lose the voucher completely. Does anybody know if that's the case? Thanks Congratulations L7""OOPYS""! Link to comment Share on other sites More sharing options...
MikeBTN Posted October 28, 2017 #9 Share Posted October 28, 2017 Since you are before final payment, you should receive the certificate back. Only reasons I can think of that would cause you to lose it: 1 - the certificate has expired 2 - you booked under non-US rules Link to comment Share on other sites More sharing options...
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