Refund/return after disembarkation for items purchased at the ship's gift shop

[lili2]

Can someone share their experience about returning things bought at the ship's gift shop after disembarkation? How is the customer service? Do they handle this situation with no hassle? Thanks for your advice.

[Guest nhrich]

What ship? I'm sure the answers will depend on who you're dealing with. ;)

 

Rich, ACC

Carefree Vacations

[lili2]

It's Carnival Conquest.

[TrentS]

The best thing to do would be to post this on the Carnival board, the frequent Carnival cruisers would most likely have an answer for you. ;)

[Bequia]

The Carnival gift shops are operated by Starboard Cruise Services. Carnival is essentially the "landlord" renting space to the concessionaire. Questions regarding returns can be answered by contacting them directly at:

Starboard Cruise Services

8052 N.W. 14th Street

Miami, FL 33126

Tel: (786) 845-7536 Fax: (305) 715-9789