canuckcruiselover Posted January 3, 2018 #1 Share Posted January 3, 2018 There's a lot of discussion about cruise certificates so I want to share my recent experience. On our Anthem cruise in the summer, I received a certificate for a complimentary balcony room and my husband had a certificate for an indoor stateroom. None of the sailings on the certificates appealed to us and we wanted to sail on the Harmony which was not included on the list. I phoned Club Royale last week to see if we could get a room on the Harmony for the January 6 sailing. As expected, there were very few rooms available at such short notice. However, the agent found us a Central Park room (window only) and said it would cost $500. I insisted that the room should be complimentary and asked him to check. He put me on hold for a few minutes and when he came back, said it was OK, the room would be complimentary - just have to pay the usual port fees and taxes. So, there you have it. Don't accept the agent's first response. Link to comment Share on other sites More sharing options...
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