Rare TrustMeI'mANurse Posted October 18, 2018 #1 Share Posted October 18, 2018 We will be traveling on the Summit next month. My mom will need access to distilled water for a medication that she needs to mix daily. I know there are people that choose to drink distilled water and that Smart Water is distilled. Does anyone know if we will be able to count of getting distilled water while on board? (I searched this forum, called our travel agent, and am now on hold with Celebrity- no definitive answer yet). Link to comment Share on other sites More sharing options...
montgomeryfamily Posted October 18, 2018 #2 Share Posted October 18, 2018 Since distilled water is free for those who have the medical need for it due to a CPAP/BPAP machine, I would think it would be available free of charge for your mom's medication. Have you contacted Special Needs and requested it? Link to comment Share on other sites More sharing options...
cruzzzinma Posted October 18, 2018 #3 Share Posted October 18, 2018 (edited) Email special needs at special_needs@rccl.com with booking number, the name of the passenger, cabin number and describe what you need and why. The what you need is distilled water. The why is because it required to mix medication. They do not demand proof and what you request is usually in your stateroom when you arrive. If it is not, ask the cabin attendant to provide it. There is no charge for this on Celebrity. Edited October 18, 2018 by cruzzzinma Link to comment Share on other sites More sharing options...
CEOofVacation Posted October 18, 2018 #4 Share Posted October 18, 2018 Just send a request for a gallon of distilled water to be delivered to your cabin by emailing to special_needs@rccl.com or special_needs@celebrity.com and they will get back to you within a week. Both email addresses go to the same department that handles Celebrity cruises.. Link to comment Share on other sites More sharing options...
Duanerice1 Posted October 18, 2018 #5 Share Posted October 18, 2018 But don't be surprised if it's not in your cabin and you have to ask for it. It is NEVER in our cabin but never a problem getting it delivered either. Link to comment Share on other sites More sharing options...
Passrider76 Posted October 18, 2018 #6 Share Posted October 18, 2018 Just got off Millennium. Had requested prior to cruise and then mentioned it to our cabin attendant upon boarding....he brought a gallon jug to us within 5 minutes. Link to comment Share on other sites More sharing options...
Rare TrustMeI'mANurse Posted October 18, 2018 Author #7 Share Posted October 18, 2018 Thanks so much for the info. I'll put a request in. Link to comment Share on other sites More sharing options...
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