Go Best perks not visible on website

[ChrissieCee]

We are sailing for our first cruise on Solstice in March, and have the Go Best package.  However when I log in to the Celebrity website, and even after checking in, the premium drinks package and internet package are not shown anywhere except as options to purchase.  The onboard credit shows, but no other perks. Is this normal?  Should I seek confirmation from Celebrity? Currently I just have our TA confirmation. I’m not sure whether to be concerned or not.

[Sonja01]

I had to call Celebrity and ask them to make it visible on the Cruise Planner. Once they did that, I could see the beverage package perk (we are go better).

[kkmiausa]

I worried about the same thing but if you look at your cruise contract and keep going down you will see it has the Go Best added.

[ChrissieCee]

Thank you both for the replies.  I think I will call Celebrity.  Kkmiausa, I have no idea what the cruise contract is, so I’m not sure that will be much help!  I have the confirmation from my (reputable large national) TA, and my payment confirmation.  That’s it.  I have checked in online, so everything seems ok, but it was just the package information that was missing.  So I’ll give them a call.