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Cabin UpGrade


starfirelb
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2 minutes ago, Vacationlover2 said:

How many days prior to your cruises are you receiving these emails please?  I have a cruise in 59 days and would love an email.  

 

Thanks!

 

Last February I received an up-sell E-mail 4 days before cruising.  I booked last June for a sailing coming up in 3 days and in September I received an E-mail offer which I did not take.  Just got a telephone call yesterday with a good offer which I did take. 

There doesn't seem to be any consistency in when they make these offers.  Mine have been 4 days before, 5 months before and now 4 days before sailing.  Last year when I mentioned the up-sell to my PVP he didn't even know about it.  He said it is completely random, they just go down a list of what cabins they are trying to obtain and then who ever calls back or answers their phone first gets the offer.  Yesterday as soon as I saw the Miami area code I knew it was probably for an upsell.

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