fragilek Posted September 16, 2019 #1 Share Posted September 16, 2019 info from costa We regret to inform you that as a result of delays in the construction of the Costa Smeralda, the schedule of the new flagshop will undergo some changes.The first cruise will leave Savona on 30 November 2019. The itinerary, which will offered until April 2021, has not changed: One week in the Eastern Mediterranean with stops at Savona (Saturday), Marseilles (Sunday), Barcelong (Monday), Palma di Mallorca (Tuesday), Civitavecchia (Thursday) and La Spezia (Friday). We are very sorry and are arranging to inform the travel agencies and the guests booked on departures with the Costa Smeralda before 30 November 2019. Link to comment Share on other sites More sharing options...
alicat58 Posted September 16, 2019 #2 Share Posted September 16, 2019 Lots about this on the FB group. We are not on her till end of February next year so hopefully will be OK. I wonder whether they are offering an alternative to passengers affected by this change in November. Riana Link to comment Share on other sites More sharing options...
Parraboy Posted September 16, 2019 #3 Share Posted September 16, 2019 Hi Riana We were sailing 16th November. Is there a link we can read up ? I definately have not received any emails from Costa . Link to comment Share on other sites More sharing options...
fragilek Posted September 16, 2019 Author #4 Share Posted September 16, 2019 Link to comment Share on other sites More sharing options...
alicat58 Posted September 16, 2019 #5 Share Posted September 16, 2019 hey will be sending you an email today. All sailings are cancelled through till 30th November. They will offer a full refund and a 30% discount on a future cruise. Found this on FB. Riana Link to comment Share on other sites More sharing options...
Janet&Carl Posted September 17, 2019 #6 Share Posted September 17, 2019 ... if you were booked for November and travelling from somewhere like Australia you would already have flights booked - usually flights are more expensive than the cruise. Link to comment Share on other sites More sharing options...
CASPALL Posted September 27, 2019 #7 Share Posted September 27, 2019 We were booked to go on Smeralda on the 10th Nov from Marseille I cannot praise Costa highly enough for their efficiency in this matter - they’ve been so helpful. Air fare, hotel, rail fare , deposit - all refunded and 30pc off a cruise next year ( so we’ve taken a suite) They are also letting us have the points we would have earned on our 7 day Smeralda cruise Good old Costa! Caryl Link to comment Share on other sites More sharing options...
Parraboy Posted September 27, 2019 #8 Share Posted September 27, 2019 We might just be unlucky ones . Still waiting for our Australian agent to get it from costa and process it to us. We already in Europe minus our 4600 aud. Link to comment Share on other sites More sharing options...
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