MSC Meraviglia not honoring booked and Guaranteed cabin - Any advice ?

[Dralps]

We booked a Family Plus Balcony and 1 Inside cabin for our family trip. 

MSC did not initially assign a cabin and now says that we are not getting that cabin, but rather 3 separate cabins.

How is this possible ?

Any ideas or advice on handling this situation would be appreciated.

Thank you in advance.

 

[Host Kat]

Howdy Dralps and welcome to Cruise Critic!

 

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Host Kat