Confirmation Email

[parrothead47446]

Sailing AOS on the April 30th, 2006 Southern Caribbean cruise, I have a reservation as well as my parents on the same trip. We've made our final payments and when talking to the customer service person we both asked for a email confirmation to be sent, the response we got was "It's on it's way". We've never gotten the confirmation. What if it went to someone elses email address? I emailed RCC but no response. Should I be concerned?

[Jayme580]

Sailing AOS on the April 30th, 2006 Southern Caribbean cruise, I have a reservation as well as my parents on the same trip. We've made our final payments and when talking to the customer service person we both asked for a email confirmation to be sent, the response we got was "It's on it's way". We've never gotten the confirmation. What if it went to someone elses email address? I emailed RCC but no response. Should I be concerned?

 

I would call and let them know you never got it and ask what email address it was sent to. I always get my confirmation email within minutes.

 

Jamie

[ga-shel]

Definately call them, but also check your spam folder and your spam settings to make sure they are accepted. With all of the viruses going around via email a lot of the email servers have tightened there spam settings so your server could have rejected the email.

[wrp96]

I would call. I had my confirmation email while I was still on the phone talking with RCI.

[andy1962]

definately check your spam e-mail settings and then call to have them send again.

[AFT_LOVER]

which I am also guessing did this. Goto you address folder & enter RFain@rccl.com and that will cure any spam rejections since he is the CEO of RCCL.

 

Then goto MY CRUISE area of www.rccl.com and enter your name & password as you signed up for or sign up now. It will give you the # of cruises booked, the booking # & info on them including stateroom #. Hit Control P to print out.

[parrothead47446]

I called Royal Caribbean and the lady sent it. Thanks for your thoughts...I didn't know if it was custom for them to send a confirmation email or not. We've always booked thru a TA and went out on my own this time. I'm just a little paranoid that someone else got the email and will switch our cruise documents and have them sent to their email address and happy cruising to the wrong email address!!!!! :rolleyes: But they did have the correct addresses on file, so many the other people just didn't hit the right button!!!!!

 

Thanks again.....