JoRoy218 Posted March 7, 2020 #1 Share Posted March 7, 2020 The recording when calling the 800 number states you may cancel your cruise “using online tools” as opposed to being on hold forever. Anyone familiar with this? Our cruise doesn’t depart for 30 days but still anxious to be done with the arrangements. Thanks! Link to comment Share on other sites More sharing options...
JF - retired RRT Posted March 7, 2020 #2 Share Posted March 7, 2020 I just checked our booking for the next cruise we're on (May 2020). There are no changes that I could see and nowhere is there a place to cancel the cruise. Right hand/left hand...maybe they need to communicate. Link to comment Share on other sites More sharing options...
JoRoy218 Posted March 7, 2020 Author #3 Share Posted March 7, 2020 Thanks JF, I searched but could find nothing. Guess will wait a few days and make the dreaded call. Link to comment Share on other sites More sharing options...
a.madruga Posted March 7, 2020 #4 Share Posted March 7, 2020 It took me three hours to get through yesterday with my major TA... but we got our Platinum Vacation Protection good luck Link to comment Share on other sites More sharing options...
AVCruzers Posted March 7, 2020 #5 Share Posted March 7, 2020 For our Costco cancellation, we emailed cruisecancel@costcotravel.com. A link directed me to a page where it was easy to cancel. I got tired of sitting by the phone for 1 1/2 hrs. yesterday and more than an hour today. Link to comment Share on other sites More sharing options...
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