goracer6 Posted April 15, 2020 #1 Share Posted April 15, 2020 I am sure its been discussed so I apologize in advance. Has anyone rebooked a cruise using credit from a cancelled reservation that is less than the original reservation cost? If so what happens with the difference? We originally had a cruise leaving March 12, 2020 but cancelled the day before due to CDC's recommendation. CCL was allowing cruisers to cancel and use that cost for a future booking. Now we are ready to book and the new cruise is lower, is it a wash or is the difference applied to your OBC? Also has anyone rebooked and had that cruise cancelled? This seems like a nightmare for booking agents to track and credit the right amount towards a future cruise. Cheers and stay safe! Link to comment Share on other sites More sharing options...
foggyphils Posted April 15, 2020 #2 Share Posted April 15, 2020 I did this today. My reschedule cruise is $30 less. My pvp said it would go back on the original card. I told him I’d take obc but he said it had to be put back on the card. Link to comment Share on other sites More sharing options...
JaxsMama Posted April 15, 2020 #3 Share Posted April 15, 2020 7 hours ago, foggyphils said: I did this today. My reschedule cruise is $30 less. My pvp said it would go back on the original card. I told him I’d take obc but he said it had to be put back on the card. Mine was just the opposite. New booking was $15 cheaper and they gave it back as obc. Link to comment Share on other sites More sharing options...
chadci Posted April 15, 2020 #4 Share Posted April 15, 2020 (edited) Good to know. I finally got my 5/16 cancellation through this morning. I was getting an error message when I tried earlier in the week. Our canceled cruise was $2500ish all in and the replacement is around $2300, was trying to get it as close as we could but peak season vs non peak.. When should I expect to try the FCC? Edited April 15, 2020 by chadci Link to comment Share on other sites More sharing options...
jperry2011 Posted April 15, 2020 #5 Share Posted April 15, 2020 8 hours ago, goracer6 said: I am sure its been discussed so I apologize in advance. Has anyone rebooked a cruise using credit from a cancelled reservation that is less than the original reservation cost? If so what happens with the difference? We originally had a cruise leaving March 12, 2020 but cancelled the day before due to CDC's recommendation. CCL was allowing cruisers to cancel and use that cost for a future booking. Now we are ready to book and the new cruise is lower, is it a wash or is the difference applied to your OBC? Also has anyone rebooked and had that cruise cancelled? This seems like a nightmare for booking agents to track and credit the right amount towards a future cruise. Cheers and stay safe! We just had our may 17th cruise canceled so I had the casino department move all of the funds to my september 20th cruise. We upgraded the cabin to an extended balcony. $633 dollars was the money we had after they upgraded us. We were only allowed to move $500 towards OBC and carnival is refunding the other $133.. Link to comment Share on other sites More sharing options...
1city@atime Posted April 15, 2020 #6 Share Posted April 15, 2020 We had our May 10th cruise cancelled. I filled out the form the day I received it. I also rebooked that day for March 2021. Today my agent sent a new confirmation from carnival. It has the OBC on it clearly labeled.There maybe FCC also. Not labeled FCC, there is $300 under coupns/credits and $450 under payments received. I wish when we submitted our request we received a note telling us the amount of FCC. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now