CruisingFromLA Posted July 28, 2021 #1 Share Posted July 28, 2021 My booking is gone from my account on the Carnival website. When I try to add the booking, it says "This booking number and last name combination could not be found". It did this for both staterooms that I have for this weekend. Anyone else having the same issue? 1 Link to comment Share on other sites More sharing options...
ShaniBell Posted July 28, 2021 #2 Share Posted July 28, 2021 The website has been doing this intermittently for the past several weeks. It's extremely frustrating when you are trying to print out documents etc. Fortunately, the information is generally restored within a few hours when this happens 1 Link to comment Share on other sites More sharing options...
jperry2011 Posted July 28, 2021 #3 Share Posted July 28, 2021 Yep mine is gone also. The hub app is still working though. Link to comment Share on other sites More sharing options...
Bxmt54 Posted July 28, 2021 #4 Share Posted July 28, 2021 Where on the website can you find whether or not your shareholders and military credits have been added? I was on the phone twice today to ask for an hour each time and never did get connected. Link to comment Share on other sites More sharing options...
CruisingFromLA Posted July 28, 2021 Author #5 Share Posted July 28, 2021 26 minutes ago, Bxmt54 said: Where on the website can you find whether or not your shareholders and military credits have been added? I was on the phone twice today to ask for an hour each time and never did get connected. Under the "Booking and Order Details" tab, there should be a button called "View/Print Documents". Check "Print General Information" before clicking "View/Print Docs" button. It will be on the invoice and look something like this: Also, Carnival offers military credits? How do I get this? Every time I make a booking, their military discount is barely $15 cheaper than the early saver rate. I always end up choosing the casino rate instead. Link to comment Share on other sites More sharing options...
sailingships Posted July 28, 2021 #6 Share Posted July 28, 2021 1 hour ago, CruisingFromLA said: Under the "Booking and Order Details" tab, there should be a button called "View/Print Documents". Check "Print General Information" before clicking "View/Print Docs" button. It will be on the invoice and look something like this: Also, Carnival offers military credits? How do I get this? Every time I make a booking, their military discount is barely $15 cheaper than the early saver rate. I always end up choosing the casino rate instead. Lovely amount of OBC. Ive already put my $600 on my Celebration cruise because I got $200 with my booking and that $800 total does look nice Link to comment Share on other sites More sharing options...
RoperDK Posted July 29, 2021 #7 Share Posted July 29, 2021 4 hours ago, CruisingFromLA said: Under the "Booking and Order Details" tab, there should be a button called "View/Print Documents". Check "Print General Information" before clicking "View/Print Docs" button. It will be on the invoice and look something like this: Also, Carnival offers military credits? How do I get this? Every time I make a booking, their military discount is barely $15 cheaper than the early saver rate. I always end up choosing the casino rate instead. I know Princess offers military onboard credit, but didn't know about Carnival. They used to have amazing military pricing, but not so much now. Details please. Link to comment Share on other sites More sharing options...
Bxmt54 Posted July 29, 2021 #8 Share Posted July 29, 2021 5 hours ago, CruisingFromLA said: Under the "Booking and Order Details" tab, there should be a button called "View/Print Documents". Check "Print General Information" before clicking "View/Print Docs" button. It will be on the invoice and look something like this: Also, Carnival offers military credits? How do I get this? Every time I make a booking, their military discount is barely $15 cheaper than the early saver rate. I always end up choosing the casino rate instead. Thank you…there is one credit showing up. Not sure which one it is but hopefully by Saturday they will both be shown. Link to comment Share on other sites More sharing options...
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