codeyell0 Posted October 2, 2021 #1 Share Posted October 2, 2021 Are the luggage tags and documents needed for boarding only in my email? I am looking all over the site to find my documents but maybe I'm looking in the wrong place. I know I got an email a month ago with some documents, but I figured there was something I could easily open in my account and print. They have sent me so many things in my email not sure which is the right one. Also web check in still says Stateroom has not been assigned yet But it has been since day 1 Link to comment Share on other sites More sharing options...
Rare styles27 Posted October 2, 2021 #2 Share Posted October 2, 2021 When do you cruise? Link to comment Share on other sites More sharing options...
vllygrrl Posted October 2, 2021 #3 Share Posted October 2, 2021 Search your email for something from msc-tickets.no-reply@msccrociere.it It's a different sender email than other items I have received from MSC and might be the easiest way to retrieve them. Link to comment Share on other sites More sharing options...
codeyell0 Posted October 2, 2021 Author #4 Share Posted October 2, 2021 I cruise october 9th OK so its only in my email? I thought there would be some documents area Thank You Link to comment Share on other sites More sharing options...
Lisichka Posted October 2, 2021 #5 Share Posted October 2, 2021 (edited) You can also click on “edit passenger info”, then click all the way through. At the end it gives you an option to email the documents to you again. My account says same thing about cabin, and this is the only way I can get documents. 1: log in 2: click web check in 3: click edit information 4: click ‘next’ twice 5: click ‘send tickets’ Edited October 2, 2021 by Lisichka Link to comment Share on other sites More sharing options...
ChattTenn Posted October 2, 2021 #6 Share Posted October 2, 2021 3 hours ago, codeyell0 said: I cruise october 9th OK so its only in my email? I thought there would be some documents area Thank You Follow LISICHKA above instruction. Send the e-Ticket to your email address. Open the email attachment your boarding pass/health question/luggage tag etc is this attachment (19 pages). You can choose not to print all documents or just few you needed. If October 9 is your sailing date, the e_Ticket is there for you. My sailing date is mid-October, we already got ours last week. Have a wonderful cruise. Link to comment Share on other sites More sharing options...
phillibl Posted October 4, 2021 #7 Share Posted October 4, 2021 Follow LISICHKA instructions, I am on the Oct 9 sailing and have all my info. Let me know if you have any issues. Link to comment Share on other sites More sharing options...
Ulsteinvik Posted October 4, 2021 #8 Share Posted October 4, 2021 Same problem. Followed the instructions but it don't work. Cruise on Seaview 09 Oct 2021 Link to comment Share on other sites More sharing options...
ChattTenn Posted October 4, 2021 #9 Share Posted October 4, 2021 30 minutes ago, Ulsteinvik said: Same problem. Followed the instructions but it don't work. Cruise on Seaview 09 Oct 2021 Did you get to this page, This is where you send the e-Ticket/boarding pass to your email then download the attachment (19 pages) it has boarding pass/health questions/luggage tags and other in it. TRAVEL DOCUMENTS TITLE You haven’t filled all the necessary information for the passenger of the cruise, the documents will be ready as soon as you provide al the data needed. Ticket The ticket contains all the documents we provide for your cruise as well as the tags for your luggage. Send Boarding Pass The boarding pass is the document that give your the permission to board the ship;it identifies the cruise you have booked. Link to comment Share on other sites More sharing options...
phillibl Posted October 4, 2021 #10 Share Posted October 4, 2021 47 minutes ago, Ulsteinvik said: Same problem. Followed the instructions but it don't work. Cruise on Seaview 09 Oct 2021 Show a screenshot of what you see on that page Link to comment Share on other sites More sharing options...
Ulsteinvik Posted October 4, 2021 #11 Share Posted October 4, 2021 Here I can't press anything but it says that my documents are ready Here I can press "send to email" but nothing happens then, the site is only loading. Tried cookie delete and other browsers but it doesn't work.. Link to comment Share on other sites More sharing options...
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