Help requested: Cancelling a Viking Cruise

[SM77]

On 1/2/2022 at 2:08 PM, Twitchly said:

Our TA told us we will not get a refund if we don’t use our voucher. Maybe your contract is different from ours? 
 

We just canceled, so I haven’t seen our voucher contract yet. And our TA has been wrong about other things. So who knows.

Our future cruise vouchers are from Viking canceling the cruise back in April 2020 in which if you took the voucher, you got 125% value of what you paid.  If you don't use the voucher, the original monies paid to Viking will be refunded to you if the voucher was not used in two years.   Not sure what time period your voucher is from but you have applied the voucher to a cruise and from what I have subsequently read, you have now canceled the cruise.  We have not used our vouchers.

[Twitchly]

1 hour ago, SM77 said:

Our future cruise vouchers are from Viking canceling the cruise back in April 2020 in which if you took the voucher, you got 125% value of what you paid.  If you don't use the voucher, the original monies paid to Viking will be refunded to you if the voucher was not used in two years.   Not sure what time period your voucher is from but you have applied the voucher to a cruise and from what I have subsequently read, you have now canceled the cruise.  We have not used our vouchers.

Our voucher dates from about a week ago. Nothing about a refund if not used in the contract, so we just went ahead and applied it to a new cruise next fall. Here’s hoping …