Cardiff flight delay to Barbados 18th Feb

[thepeb]

Hi, Im not on facebook so cant see if this is being discussed online anywhere. Had a 23 hour delay with TUI on 18th Feb (Azura) and although there was the storm at 10am, other flights did depart (Tenerife -TUI and Dublin- Ryan Air)  but ours didnt and were put up in hotel after spending 12 hours in airport. Just wondering if there is anything online about this and claims. P and O has given a note to contact insurance company however Im not 100% sure if thats best option. Although the storm caused the delay initially there were other factors such as no replacement Flight staff available to cover the 1st crew and chaos/bad communication on the day.

 

If anyone can point me in direction of groups that are discussing that I can access that would be much appreciated.

 

Many Thanks

 

Paul