Rare Gpilon Posted March 29, 2022 #101 Share Posted March 29, 2022 On 3/27/2022 at 4:01 PM, Pcardad said: Perhaps they assume the likelihood of a Senior Citizen Rumble over deck chairs is unlikely...but on a serious note, what was the response to your discussion with the GM and the comment card you submitted? Seemed like a lot said without anything really being said. Trust this issue will play on for some time yet. Link to comment Share on other sites More sharing options...
Pcardad Posted March 29, 2022 #102 Share Posted March 29, 2022 3 minutes ago, Gpilon said: Seemed like a lot said without anything really being said. Trust this issue will play on for some time yet. I think Regent has considered this and made a decision to leave things alone... Link to comment Share on other sites More sharing options...
Rare Gpilon Posted March 29, 2022 #103 Share Posted March 29, 2022 16 minutes ago, Pcardad said: I think Regent has considered this and made a decision to leave things alone... Agree with you. Very difficult for staff to intervene and have to hear about it from either side. Although, I would think the hogs would scream the loudest. They don’t care about anyone else so they surely would not care about vocally abusing staff. My next cruise…..a healthy, but stealthy, sprinkling of chili powder on those lounge chairs! And hope hogs are wearing Speedos. 1 1 Link to comment Share on other sites More sharing options...
Pcardad Posted March 29, 2022 #104 Share Posted March 29, 2022 Verbally abusing staff = removal from ship. Regent is OK with this based on history...but Regent prefers not to tell a client "No" if it can be avoided. A fine line to walk...but they do it very well. Link to comment Share on other sites More sharing options...
Rare Gpilon Posted March 29, 2022 #105 Share Posted March 29, 2022 1 minute ago, Pcardad said: Verbally abusing staff = removal from ship. Regent is OK with this based on history...but Regent prefers not to tell a client "No" if it can be avoided. A fine line to walk...but they do it very well. Would hope that is still the case re abusing staff. My concern is that in this “COVID climate”, with so many dollars lost over the past couple years, that Regent would still enforce that rule rather than risk losing more dollars and customers. Regardless…..our Splendor cruise March 17 was sensational, and aside from chair hogs, we had a great time with fellow cruisers and staff. Link to comment Share on other sites More sharing options...
Pcardad Posted March 29, 2022 #106 Share Posted March 29, 2022 5 minutes ago, Gpilon said: Would hope that is still the case re abusing staff. My concern is that in this “COVID climate”, with so many dollars lost over the past couple years, that Regent would still enforce that rule rather than risk losing more dollars and customers. Regardless…..our Splendor cruise March 17 was sensational, and aside from chair hogs, we had a great time with fellow cruisers and staff. If Regent did not remove abusive guests, they would lose even more business. Besides, I know of a number of "removed" guests who have returned to sail again...with slightly better attitudes. Link to comment Share on other sites More sharing options...
Lonedaddy Posted March 29, 2022 #107 Share Posted March 29, 2022 44 minutes ago, Pcardad said: Verbally abusing staff = removal from ship. Regent is OK with this based on history...but Regent prefers not to tell a client "No" if it can be avoided. A fine line to walk...but they do it very well. At least they have more backbone than the academy awards. 2 Link to comment Share on other sites More sharing options...
Pcardad Posted March 29, 2022 #108 Share Posted March 29, 2022 3 minutes ago, Lonedaddy said: At least they have more backbone than the academy awards. That was staged. 1 Link to comment Share on other sites More sharing options...
Lonedaddy Posted March 29, 2022 #109 Share Posted March 29, 2022 3 minutes ago, Pcardad said: That was staged. WWF is staged that was a real smack - just look at rock's eye after. Link to comment Share on other sites More sharing options...
Pcardad Posted March 29, 2022 #110 Share Posted March 29, 2022 He was crying because his career is over...real men don't slap. 1 1 Link to comment Share on other sites More sharing options...
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