Chargerback question

[luv2cruise668]

I accidently left my airpods on the ship (Radiance of the Seas).  I knew they were on the ship thanks to the "Find My" app.  I completed the form for chargerback and crossed my fingers.  I was honestly thinking I would never see them again.  It was my fault and I know that.  I was ecstatic to get an email that my airpods were found.  Hooray!  I paid my $40 to have them shipped to me.  Two weeks ago I received the email that the Fed Ex label was created.  Has anyone had any experience with this company?  I know Radiance is in one of its "home ports" every Friday.    I would have thought I would have received them by now but the Fed Ex tracking system just says pending.   I was wondering what the normal turn around time is.  TIA