joiedevivre Posted August 5, 2022 #1 Share Posted August 5, 2022 Every time I check my NCL app and look at my cart they say that my reservations have disappeared. The dinners that I reserved in bistro and Cagneys are no longer there. When I go to rebook what times are not available. What do I need to do to secure these reservations? Link to comment Share on other sites More sharing options...
Rare CaptainBazz Posted August 5, 2022 #2 Share Posted August 5, 2022 On the app you need to go to 'My Plans' not the cart. Everything you have booked should be there. Alternatively have you tried logging in on the website instead of the app? Everything you booked should be there. If you booked something you would have had an email confirming same...did you get an email? Link to comment Share on other sites More sharing options...
schmoopie17 Posted August 5, 2022 #3 Share Posted August 5, 2022 Everything @CaptainBazzsays is correct. I was going to say pretty much the same thing but he beat me to the response. Just for kicks I checked to see if our restaurant reservations were still there for our November TA. Sure enough, still in the app and on the website. Link to comment Share on other sites More sharing options...
rnfulk Posted August 5, 2022 #4 Share Posted August 5, 2022 If you put the reservations in your cart, but didn’t check out, the hold time probably expired and they went bye bye. Link to comment Share on other sites More sharing options...
Rare Paula_MacFan Posted August 5, 2022 #5 Share Posted August 5, 2022 You didn't mention which ship, but if it's POA it sounds like they are cancelling reservations for Cagney's and the Bistro due to the reduced ship capacity and reduced staff. I've read several posts of people thinking they have secured reservations which were subsequently cancelled by NCL. Link to comment Share on other sites More sharing options...
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